AddressJob Description
We are recruiting an OPERATIONS SUPPORT ADMINISTRATOR to work for a Global company based on the outskirt of Birmingham.
The role of the Operations Support Administrator is to provide a high level of support and coordination to the sales team by maintaining the day-to-day activities of the operations support function. You will report to the Operations Team Leader
The main duties will be:
The successful candidate will have the following skills:
In return we can provide A hybrid approach to office and remote working, 25 days annual leave plus bank holidays, private medical dental Insurance and a contributory pension scheme. We also provide a cycle to work scheme, life Insurance and other good benefits.
The role of the Operations Support Administrator is to provide a high level of support and coordination to the sales team by maintaining the day-to-day activities of the operations support function. You will report to the Operations Team Leader
The main duties will be:
To produce documentation for both standard and nonstandard contracts as requested by salespeople to a high professional standard.
Creation and submission of contract proposals and tracking through the in-house system
Ensure accurate and prompt customer billing
To ensure all signed contracts are correctly scanned into the system
To ensure every deal has a valid contribution program logged in the correct manner
To liaise with the Risk and Refinance department to ensure all deals are correct and complete
Manage and control customer situations on behalf of relevant salesperson, keeping the SR and necessary personnel informed of situations
Obtain, maintain, and review invoice approvals for all invoices, ensuring full approval given by the customer before payment is sanctioned to the supplier
To work in conjunction with all departments to resolve issues and enhance relations.
The successful candidate will have the following skills:
Someone who is honest and trustworthy
Flexible
Has the ability to work well alone and as member of the team
Effective communication skills
Good time management
Have initiative, motivation and focus
Able to manage time and workload effectively
Well organised and logical thinking
Experience in Finance / Asset Leasing would be an advantage but not essential
Customer service or sales experience
In return we can provide A hybrid approach to office and remote working, 25 days annual leave plus bank holidays, private medical dental Insurance and a contributory pension scheme. We also provide a cycle to work scheme, life Insurance and other good benefits.
