Operations Coordinator

Are you ready to embark on an exhilarating journey with one of London's premier escape room experiences? Fox in a Box London, a venture by Room Escape London Limited, is not just an ordinary escape room - they're trailblazers, setting the bar for immersive entertainment. If you're a dynamic individual who thrives on adventure and innovation, they want you to join the team!

About the Company:

In May 2019, Fox in a Box London burst onto the scene, captivating Londoners with its mind-bending escape room adventures. They've quickly become synonymous with unparalleled excitement and unforgettable experiences. Situated in the vibrant heart of Hackney, they're here to redefine immersive entertainment and revolutionise how people experience escape rooms.

Their vision? To be the driving force behind immersive encounters that leaves guests transformed and in awe. Now, they're on the hunt for a stellar individual who can help elevate operations to new heights!

Job Details:

As their popularity soars and bookings surge, Fox in a Box are in need of a seasoned pro who can take charge of on-site operations and lay the groundwork for future expansion. Are you up for the challenge?

Key Responsibilities:

• Craft and implement standardised operating procedures to streamline on-site workflows.
• Take ownership of compliance requirements, from audits to health and safety.
• Lead system enhancements and support on-site activities.
• Collaborate on projects to ensure milestones are achieved on time.
• Monitor operational metrics, identify trends, and propose improvements.
• Coordinate events, corporate packages, and on-site activities to boost revenue.
• Champion the full spectrum of people management, from recruitment to development.
• Oversee rewards, benefits, and incentive schemes.
• Work alongside the CEO to create an engaging performance and development cycle.
• Tackle ad hoc on-site projects with enthusiasm.

Further Information:

Your focus will revolve around three pillars: the team, systems and processes, and expanding on-site capacity.

The Team: A passionate team is the backbone of the companies success. Help them nurture their growth through learning and development opportunities.

Systems and Processes: Organisation is key, and the effectiveness of systems and processes will be pivotal. Optimise functions like repairs, maintenance, and more.

Increasing On-site Capacity: Events and corporates are vital to growth. Manage them from concept to execution, catering to a diverse clientele, from private functions to corporate packages.

How to Apply:

Ready to be part of an immersive revolution? Join us at Fox in a Box London and write the next chapter of unforgettable experiences! 

Apply now and escape into a thrilling career with us!