AddressSalary: Competitive
Main duties include:
- Be the main point of contact with the customer for information sharing and issue resolution.
- Develop strong working relationships and trust with key contacts.
- Ensure cost and service compliance to internal and customer processes.
- Take ownership and responsibility from the initial order through to successful delivery.
- Proactively monitor all areas of key sensitivity ensuring compliance to process and customer request.
- Responsible for compilation and distribution of relevant reports and KPI’s.
- Previous Customer Service experience along with excellent Customer Service skills.
- Previous experience of working within a small team environment.
- Experience of Windows 10 in a business capacity.
- Excellent telephone manner.
- Excellent attention to detail
- Administration skills.
- Self-starter
- A team player with the ability to communicate effectively at all levels.
- A methodical and structured approach to problem solving.
- A can do attitude with a flexible approach.
- An approachable and reliable attitude.
- A keen attitude towards self-development.
