Operations Executive

Are you interested in a new role as an Operations Executive in the world of drinks dispensing?
Do you enjoy working with a leading UK global brand, in a field-based team ensuring Operational Excellence in a fast-paced environment?

Reed Food and FMCG have been briefed to recruit for a well-regarded business, for an Operations Executive, to join the team supporting the service-delivery of the technical support offered by the business. This role is key for ensuring that the company deliver complete customer and consumer satisfaction at the point of sale through effective and professional service delivery and technical support.

Please find more details on the Job Responsibilities and key requirements below:

Draught Operations Executive
£30,000 to £35,000+ Per Annum + Bonus
Location: Woking, travel & Drivers license required

Experience required:

• Knowledge and experience of the Drinks or Beer Industry will be an advantage
• Experience in a customer service or operational role managing large volumes of work orders within an FMCG environment
• Customer or supplier relationship management exposure
• Experience of training on a 1-2-1 and group basis advantageous
• Project management experience
• Excellent PC skills: advanced user of Excel, proficient in Word & PowerPoint
• Knowledge of recognised CRM tool with experience of implementing system developments an advantage.

Key attributes of the successful person:

• Customer and quality focussed
• Demonstrates strong commercial awareness and good analytical skills.
• Able to build productive customer or supplier relationships that deliver against the business objectives
• Able to work within a Head Office environment with the ability to communicate and influence both senior stakeholders and other departments within the business.
• Able to work on own initiative with minimal supervision
• Demonstrates excellent administration skills and attention to detail thorough and logical approach to work.
• Ability to quickly develop a good working knowledge of CRM type systems
• Diligent in completion of tasks and projects
• Able to work effectively in a close-knit team, often in pressurized situations

General Responsibilities:

• Dispense Installation and Maintenance Operations Management
• Customer services Management
• Contract Management
• Asset and Inventory Management
If you feel capable of excelling in this role - or would like more information - please apply and one of our consultants will be in touch.