Performing Outbound Residential Sales to Customers who are looking for Broadband deals.
Responsible for ensuring Quality and Safety of sales made.
Reporting directly to a team manager and ultimately to the call centre manager.
Answering questions about product specifications and pricing.
Upselling customers to larger products, more extensive packages, or higher priced services
Accurately and efficiently entering customer information into our system, or a third party portal.
Assist colleagues when required to maximise efficiency.
Maintain working knowledge of products and services, keeping current on industry developments, and attending training as required.
Equal Opportunities Employer, UK Based Company. Small team with plenty of opportunities for growth.
B2C Sales experience is required, you must be able to handle objections efficiently and be able to adhere to quality guidelines.
Shift Pattern:
Monday – Friday 09:00-17:30 and every other Saturday 10:00-14:00
Must achieve weekly targets to make bonus of £300 - £1000/month
Job Type: Full-time
Pay: £11.44 per hour
Benefits:
- Work from home
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Application question(s):
- Will you be working in the UK from your home address?
- Do you have a wired fibre broadband connection (4g/5g mobile internet is not acceptable), A Laptop with spec (Windows 10 i5/ryzen 5, 8gb RAM, SSD), a USB headset and webcam?
Education:
- GCSE or equivalent (required)
Experience:
- B2C: 1 year (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: Remote