Part Time Credit Controller

My client is looking for an experienced Credit Controller to join their small finance team in Telford.
The hours of the role are flexible and would suit someone looking for a role to fit around school hours.
Duties:

• Opening accounts.
• Monitor and manage customer credit accounts to ensure timely payment.

• Posting and allocating cash.
• Review and reconcile customer accounts to resolve any discrepancies or outstanding issues.
• Contact customers via phone, email, or mail to follow up on overdue payments.
• Negotiate payment plans and terms with customers to facilitate debt recovery.
• Maintain accurate records of all communication and actions taken regarding customer accounts.
• Sending customer statements and copy invoices.
• Provide regular reports on the status of customer accounts and outstanding debts.

Skills:

• Strong knowledge of accounts receivable processes and procedures
• Excellent communication skills, both written and verbal
• Ability to negotiate effectively and maintain positive relationships with customers
• Attention to detail and strong analytical skills for reviewing customer accounts
• Ability to work independently and prioritize tasks effectively
• Strong problem-solving skills to resolve customer issues or disputes