Job description
- Welcoming guests and checking their details against their bookings
- Entering/accepting bookings
- Checking guests out, taking payments and returning deposits
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
Job Type: Part-time
Salary: £11.44 per hour
Benefits:
- On-site parking
Schedule:
- Day shift
- Night shift
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (preferred)
Work Location: In person
Job Type: Part-time
Pay: Up to £11.44 per hour
Expected hours: No less than 8 per week
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Expected start date: 27/05/2024