Pensions Administrator

Your new company
Hays has partnered with a financial organisation in central Bristol.
Your new role
The organisation is looking for Pensions Administrators on a long term temporary basis. Their office is based in Central Bristol. Pay for the role is £13.19 per hour. Main duties of the role include:

• Processing of client instructions and any task activity accurately and to the service standards set by the company at all times, maintaining confidentiality and demonstrating discretion.
• Building good relationships with clients and business introducers.
• Where relevant and appropriate, informing managers, clients and financial intermediaries of specific matters or issues affecting their schemes and benefits relevant to each scheme, especially actual or potential problems.
• Ensuring that client deadlines, all internally agreed key performance indicators, service standards and regulatory reporting requirements are met.
• To fulfil any other reasonable requirement of the department.
• Proactively identifies risk within the department and escalates concerns to Team Leader.

What you\'ll need to succeed

• Excellent communication, interpersonal and listening skills
• The ability to take responsibility for own administration, including paperwork and filing.
• The capability to explain complex information simply and clearly
• The ability to network and establish relationships with clients
• The ability to work in a team
• Time management skills
• Customer service skills
• Self-motivation and organisation
• A good level of numeracy and IT skills
• A target-driven mind-set
• A flexible approach to work
• Decision-making skills
• Discretion and an understanding of the need for client confidentiality
• An ethical and professional approach to work

What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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