Your new company
Hays has partnered with a financial services organisation in Central Bristol.
Your new role
The organisation is looking for Pensions Administrators to join on a long term, temporary basis. Pay for this role is 13.19 per hour, dependent on experience. Hours of work are Monday to Friday, 09:00-17:00 (35 hours a week). The office is based in central Bristol, BS1. Main duties of the role include:
- Processing of client instructions and any task activity accurately and to the service standards set by the company at all times, maintaining confidentiality and demonstrating discretion.
- Building good relationships with clients and business introducers.
- Where relevant and appropriate, informing managers, clients and financial intermediaries of specific matters or issues affecting their schemes and benefits relevant to each scheme especially actual or potential problems.
- Ensuring that client deadlines, all internally agreed key performance indicators, service standards and regulatory reporting requirements are met.
- To fulfil any other reasonable requirement of the department.
- Proactively identifies risk within the department and escalates concerns to Team Leader
What you'll need to succeed
- Excellent communication, interpersonal and listening skills
- The ability to take responsibility for own administration, including paperwork and filing.
- The capability to explain complex information simply and clearly
- The ability to network and establish relationships with clients
- The ability to work in a team
- Time management skills
- Customer service skills
- Self-motivation and organisation
- A good level of numeracy and IT skills
- A target-driven mind-set
- A flexible approach to work
- Decision-making skills
- Discretion and an understanding of the need for client confidentiality
- An ethical and professional approach to work
What you'll get in return
- Central Bristol office location
- Long term assignment with the potential for permanent contract
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
are looking for a new position, please contact us for a confidential discussion on your career.
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