Address
Form of work
SalaryReporting to the Team Leader , you will deliver high quality, efficient and accurate administration service to employees and line managers for all activities associated with the employee lifecycle, through the application of policies and procedures within agreed performance levels and to comply with all statutory requirements.
What will you be doing?
- Coordinate end to end employee lifecycle transactional processes, including collection and distribution of incoming post, mail merges, data subject access requests, loyalty awards, letters relating to income protection, in life and after care of employee screening, referencing, annual visa checks.
- Administer changes to individual's terms and conditions and process Reward/Benefit schemes.
- Maintain team and customer relationships through advice, support and continuous improvement, providing a great experience first time, every time.
- Ensure all corporate policies, standards and agreed Customer Service processes are adhered to by all staff, rectifying any non-conformances as appropriate and updated where necessary.
- Contribute towards the overall Liberty Global Shared Service Centre strategy, with a view to identifying means of improving performance. Assist in reviewing business processes as necessary.
Essential
- Working towards a CIPD or relevant HR / Administrative experience.
- An understanding of the HR employee lifecycle.
- Strong telephone and email communication skills, capable of delivering advice guidance.
- Experience of providing relevant advice on policy and process to Line Managers and employees desirable
- Experience of delivering customer service targets within a complex environment
- Able to fully utilise standard Microsoft Office products and the application of HR systems and workflow management.
- Competitive salary
- 25 days annual leave with the option to purchase 5 more
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
- Matched pension contribution up to 10%
- Access to our car benefit scheme
- Access to our online learning platform to continue to develop and grow your career with us
- The chance to join an innovative, fast-paced and passionate team
Liberty Shared Services (LSS) acts as a central specialty service supporting both the wider Liberty Global group and external clients with specialisms in areas of Finance, Accounting, People, Legal & Systems. LSS teams support a number of businesses across the Liberty Global footprint including Sunrise, Virgin Media O2, and Nexfibre.
It is an exciting time to join us on our journey as we continue to grow our services; offering a wide range of opportunities to experienced talent who embrace a culture of change & collaboration.
Liberty Global is a world leader in converged broadband, video, and mobile communications services. Our businesses deliver next-generation products through advanced fibre and 5G networks that connect 85 million subscribers across Europe and the United Kingdom. Our businesses operate under some of the best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise UPC in Switzerland, Virgin Media in Ireland and UPC in Eastern Europe.
Our consolidated businesses generate annual revenue of more than $7 billion, while our joint-ventures in the U.K. and the Netherlands generate combined annual revenue of more than $17 billion. Our global investment arm, Liberty Global Ventures, has a portfolio of more than 50 companies across content, technology and infrastructure, including strategic stakes in companies Plume, ITV, Lions Gate, Univision, the Formula E racing series and several regional sports networks
If you're the kind of person who embraces change, challenges the status quo and has a sky's the limit" attitude, then our place is your place. Come and join us!
Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We're 100% committed to having a workforce that represents every part of our society. So we're keen to hear from candidates of all background and circumstances.
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check, which will be performed by a 3rd party provider (Sterling), on behalf of Liberty Global. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, qualifications, contract information, right to work, and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
You can read more about how we process your data here Privacy & Security Policy - Liberty Global , and If you wish to exercise your privacy rights please contact:
