People Services Administrator (FTC)

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What We'll Bring:

TransUnion is a global information and insights company which provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people in more than 30 countries. We call this Information for Good®.
TransUnion is a leading credit reference agency and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a wide variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We’re looking for a HR Assistant to join our HR Operations team. You will be based in our office in Leeds with the ability to work in a hybrid way as part of our ‘flex together’ approach, on a 9 month FTC.

In this fast-paced role you’ll work with our wider business being responsible for 2nd line HR administrative support to employees and managers across the European region.

The team are a key service between employees and HR, enabling an exceptionally well organised and consistent end to end employee experience through providing high quality administrative support across all areas of HR. The broad nature of the role will provide the opportunity to develop core HR knowledge and expertise.

Key Responsibilities:

• Responsibility for ensuring that all HR administrative tasks across the employee life cycle including pre- and post-employment checks, contract issue, contract amendments, probationary reviews, all in life employee changes, and leavers process/documentation are carried out accurately.
• Provide key support and actively coordinate the creation, issue and return of key documents required by the FCA under the Senior Manager & Certified Regime, assisting with the annual certification of the senior leadership team in line with the Certification Regime
• Support in management of the relationship with our outsourced employee vetting provider, ensuring pre and in employment vetting is carried out appropriately including the tri annual vetting checks
• Work closely with relevant stakeholders to ensure that all third parties receive relevant information in timely manner (pensions providers, benefit providers, recognition scheme providers etc)
• Work in close partnership with Payroll Team to ensure accurate payments made and improvements identified.
• Facilitate and co-ordinate the new starter induction.
• Tracking of visas and right to work documents including involvement in the management of the sponsorship licence Ensure the systems across the department (e.g. Workday, MS Planner, Vetting Trackers) are accurately maintained & liaison with central HRIS teams to ensure proactive improvements to the system where appropriate.
• Ensuring documentation is up to date, stored correctly and in line with legislative and regulatory requirements including GDPR.
• Providing system generated reports, insights and analytics plus other management information to stakeholders on request.
• Drive continuous process improvement within the People Services team to enable the transfer of work into the team thus maximising opportunities for wider HR team to work on more value-add programs.
• Responding to colleague queries around benefits, working in conjunction with our benefit brokers as appropriate
• Provide support as required across all areas of HR, for example recruitment campaigns, benefits enrollment, performance review process, salary and bonus reviews, employee relations and learning and development activity
• Takes lead on initiatives and project implementation representing People Services delegating and being supported by the rest of the team

Essential Skills & Experience:

• A proven track record of working in a fast-paced administration team or customer service environment, ideally within HR..
• Microsoft office – excel, powerpoint etc
• Experience of managing sensitive situations and handling customers and stakeholders with empathy and understanding.
• Experience of dealing and handling with sensitive data.
• Personable and friendly, you’ll be a key ambassador of the HR service to our managers and colleagues.
• A positive outlook when faced with obstacles
• Attention to detail, a high level of accuracy with excellent organisational skills and ability to prioritise
• HR database experience ideally Workday although full training will be given.

Impact You'll Make:

At TransUnion you will be joining a friendly, forward thinking global business.

As well as an excellent salary and bonus our benefits package comes with:

We’re happy to talk flexible working . We operate a hybrid model allowing you to explore the balance of work and hours from home and/ or from our offices in Leeds or London .

TransUnion – a place to grow:

If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.

We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.

Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:
At TransUnion, w e’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, y ou’re not just joining a team, y ou’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has d ifferent needs , which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com.

We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.

#LI-Hybrid

TransUnion Job Title

Rep II, HR Operations