AddressAbout the opportunity
We are currently recruiting for a People Relations (ER) Advisor to join our People Relations team based at our Customer Support Centre in Walsall, the role has a flexible working location, allowing you to work from home and the office.
This is an essential role working cross-functionally to provide HR advice, support, and assistance to our Retail and non-retail teams following Company policies, procedures, and best practice.
Reporting into the People Advisor Lead, the People Advisor would be supporting HR Managers, Area Managers, Store Managers, and employees with employee relations, including disciplinary and grievance procedures, performance improvement and absence management.
A varied role with no two days being the same, you will be someone who thrives on working in a fast-paced environment, whilst prioritising your workload.
This role comes with the ability to study for an apprenticeship.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
What you'll be doing...
Working as part of a team, the People Relations Advisor would be responsible for:
- Taking a high volume of calls and responding to emails from Management Teams, Union Representatives (USDAW) and colleagues
- Providing expert advice on HR policy and procedures
- Working in partnership with HR Managers to manage multiple caseloads
- Advising on all HR matters including absence, performance, grievance, disciplinary and contractual queries
- Accurately producing reports and letters
What you'll need...
To be successful, you will have:
- Previous experience of working in a fast-paced team environment, managing a varied workload. Previous HR experience at an advisor or administrator level with a good understanding of employment law and HR policies
- CIPD, HR Management degree or similar would be desirable but not essential
- Excellent interpersonal skills with the ability to build effective relationships
- Excellent organisation with the ability to prioritise own workload and have excellent attention to detail
- Advanced Excel skills with the ability to collate and produce reports
What we can offer...
- Competitive salary
- Potential to earn bonus
- Free on-site car park
- Onsite coffee lounge
- Discount Card – 10% discount on most purchases in store including PEP&CO
- Family Friendly Benefits
- Loyal Service Awards
- My Staff Shop – exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing – employee assistance programme to support you
- Holiday Allowance – increasing by one day per year (up to 33 days), along with the option to purchase additional holiday (annually)
- Pension
- Birthdays are important, so each year, you can take the day off as an extra day’s holiday
About us...
From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We’re on an exciting journey, and you can be a part of it.
We’re part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you’ll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you’re part of our family, we’ll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.
