Personal Assistant And Receptionist

As Front of House and Personal Assistant to the SLT team, you will possess exceptional communication and organisational skills, serving as the face of the business and providing crucial support to the SLT in their day-to-day operations. You will be responsible for managing the front desk, greeting visitors, and handling incoming calls and emails. Additionally, you will assist the SLT by organising meetings, managing actions, and coordinating visits from key visitors.

Duties

• First point of contact for all colleagues and visitors, greeting and welcoming visitors and informing the visitors host of their arrival in a timely manner.
• Maintain security of the site by ensuring health and safety procedures are followed by all colleagues and visitors by controlling access to the site, ensuring the logbook is maintained and issuing visitor badges.
• Responsible for the organisation of key meetings for the SLT and associated visitors.
• Responsible for coordinating visits from colleagues across suppliers, external audits and third-party organisations, liaising with the appropriate SLT member to understand the requirements of the visit e.g. booking meeting rooms, organising transport to and from site and booking accommodation as and when required.
• Provide accurate and timely support to the HR function through a range of administrative activities such as the drafting of letters, responding to general queries, ensuring up to date and accurate HR systems, and personnel file set up.
• Support the organisation of and collation of presentations for specific important site meetings, e.g. management team meeting.
• Create and coordinate the contents of the weekly newsletter, ensuring any relevant news and business updates are communicated to all colleagues.
• Support the SLT and corresponding departments with key business tasks as and when required.
• Responsible for the coordination of the Site Director’s diary, including the organisation of the holiday rota and incident management cover.
• Responsible for operating the telephone switchboard, answering and transferring phone calls to the relevant people.

Skills and Knowledge

• Previous commercial experience within a similar role with an emphasis on delivering quality customer service.
• Demonstrate excellent interpersonal, oral, and written communication skills.
• Have strong organisational skills with the ability to manage and prioritise multiple tasks and meet required deadlines.
• Excellent administrator
• Experience in handling sensitive and confidential information and data.
• Competent IT user with excellent MS Office skills.