Job description
This is an exciting opportunity to work along side the Quality Improvement and Service Transformation (QIST) team as a motivated Personal Assistant to the Senior Team.
You will be the first point of contact for the QIST team and the Enabling Quality improvement in Practice (EQIiP) program ensuring a professional and positive attitude at all times.
You will organise and plan the daily activities for the senior team, dealing with sensitive and confidential information appropriately, utilising diplomacy at all times and ensure accurate minutes are kept as a record of those meetings for which QIST are responsible for.
You will also participate and contribute towards the planning, booking and running of future EQIiP programs.
If you enjoy ensuring that things are running smoothly and working proactively then this is an environment in which you will thrive.
You must be confident and be able to demonstrate excellent verbal and written communication skills, as well as organisational, planning and prioritisation skills.
Supporting the senior members of the QIST team, diary management as well as supporting the administration of our Quality Improvement programme are major elements for this role, this will include being able to prioritise at very short notice due to constantly changing circumstances.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 25/04/2024.