Policy & Strategy Project Officer

Location : Royal Tunbridge Wells, Tunbridge Wells, Kent

Salary : £33,080/annum pro rata

A fantastic opportunity has arisen with our client for a Policy & Strategy Project Officer to join their Operations Team.

The Role:

To provide thorough and efficient research, policy and strategy development support throughout the business to ensure effective management and provide guidance to colleagues on best practice.

To support the policy integration programme to ensure that all relevant legacy Rosebery policy is aligned with Peabody Group policy.

To support the business to understand developments in public policy, interpreting the impacts for the organisation, and supporting to respond to external policy change.

Why choose them?

• By choosing them you will enjoy a variety of employee benefits including:?
• Contributory pension scheme 4% to 10% matched contributions?
• Hybrid working ?
• Free onsite car parking?
• Life assurance of 4x annual salary (Terms and Conditions apply)?
• 30 days annual leave in addition to bank holidays?
• Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions)?
• Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses?

Key Activities:

Direct and support colleagues throughout the business in the operations, development, and corporate services directorates with policy and strategy development.

Where required, write policy and strategy documents from scratch and with little or no pre-existing expertise about the subject matter.

Manage policy and Strategy Projects including the drafting and design process with executive management team, leadership team and colleagues as needed.

Keep abreast of sector and regulatory changes to inform suggestions to the organisation about changes to strategy and policy.

Key Tasks:

Become familiar with and keep up to date with relevant their policies, procedures and associated housing sector legislation and regulatory requirements, to inform research and influence policy and strategy development.

Use research findings to develop and improve their policies and strategies.

Establish and maintain a corporate record/library of policy and strategy documentation.

Support policy and corporate strategy integration by developing policy integration systems and tools, analysing policy gaps, liaising with stakeholders and updating policies and strategies.

Work closely with the public relations and communications team to develop internal and external communications to promote engagement with policy and research objectives.

Provide research, policy, strategy and implementation support on a range of projects throughout the organisation.

General:

To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible.

Recognise, respect and promote the different roles and diversity of the individuals within the business.

To actively contribute towards key performance indicators and professional standards.

Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.

To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge.

Attend and participate in training and other meetings and staff events as required.

Be an effective member of your team, presenting a positive impression of your section and the business.

The role may require travel to various sites across theirhousing stock and it would be useful if the post holder has a full driving licence and access to a car.

Take responsibility for recognising and recording customer complaints, however made and ensure any complaints allocated to you are responded to within policy requirements.

Education and Qualifications:

Graduate level role or equivalent considerable experience

CIH qualification or willingness to work towards this

Experience of leading strategy and policy development with senior colleagues

Knowledge and Experience:

Experience of planning and delivering successful research projects

Experience of producing detailed and relevant reports

IT literate; with good working knowledge of Microsoft programmes

Time management skills and ability to prioritise a range of tasks

Understanding and sensitivity to confidentiality and data protection

Understanding of social housing and of working with diverse communities

Experience of gathering a range of data using a variety of research methods, sometimes involving telephone, on-line and face to face contact with research participants

Behaviours and Skills:

Good communication skills with both verbal and written communication of a consistently high standard

Able to communicate effectively with a range of people, adapting style and approach accordingly

Ability to work effectively independently and as part of a team

Equal Opportunities statement:

Our client is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.?

They are recognised as a 'Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.?