Project Support Officer

Role Responsibility

Purpose of the Job:

The post will provide a range of Project Support roles for a professional multi-agency team responsible for the co-ordination of multi-agency planning and preparation work across the Kent Resilience Forum, in accordance with the Civil Contingencies Act and other relevant legislation and regulations.

This role will also support multi-agency emergency management and operational response functions in furtherance of the County Council’s emergency planning and business continuity duties

Main duties and responsibilities:

1.  To support planning for and implementation of specific time-limited projects.

2.  Support a project portfolio informed by the business plan ensuring the service is able to deliver its statutory duties, undertaking straight forward problem solving, and passing more complex queries to senior officers. 

3.  To support the Risk, Plans & Capabilities, Training & Exercising, and Lessons Identified / Lessons Learned workstreams within the Kent Resilience Team, and more widely in the Kent Resilience Forum.

4.  Support the operation of systems, procedures, and guidance within the Kent Resilience Team.

5.  To deliver support during incidents and other emergencies affecting the Kent Resilience Forum as appropriate (this may sometimes require working out of hours)

6.  Support innovation by highlighting new ways of working and improvements to the current way of working by identifying how improvements can be made to improve the delivery of emergency planning and resilience processes and procedures.

7.  Responsible for delivering a customer centric approach and displaying customer focused, professional and empathetic behaviour. Provide excellent service putting the customer at the heart of every aspect of the work.

8.  To undertake other tasks and duties as may be required by the KRT Management Team, including maintaining rotas, financial and administrative systems.