Product Analyst

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

In our increasingly data-driven and AI-powered world, building customer trust requires a new approach to privacy risk management. By developing the technology needed to realize this transformation, EY is at the forefront of innovative approaches to managing privacy risk. We have a rare opportunity for a Product Analyst to join our Global SaaS business and help deliver groundbreaking tech for the legal, privacy and compliance markets. You’ll help drive innovation, creativity, and excellence in our platform, whilst playing a significant role in defining how tech can help clients safely and responsibly unlock value in their data assets. You are a committed problem solver with the interpersonal skills needed to collaborate with a global network of experts and clients. In return, our global reach and combination of legal, tech, and client knowledge make us the perfect platform for you to build your career.

Your key responsibilities

As part of a diverse global team working on the EY Data Permissions Navigator SaaS platform, you can expect to balance your time between product analysis and development (65%), market / client research (20%), and supporting other workstreams (15%).  On a typical day, you’ll work closely with our Product Lead and the product team to understand and forecast the challenges faced by our clients as well as the corresponding opportunities to develop our platform for maximum impact. As you grow in the role, you can expect greater autonomy to use your skills, experience, and creativity as you see fit to help discover innovative ways to improve our product and delight clients. 

You’ll need to regularly connect with colleagues and clients across different regions to refine and test your ideas. Moreover, as a voice for change, you’ll have the opportunity to play an important role supporting the pre-sales team as an innovation influencer. You’ll need to exhibit strong communication skills to articulate your ideas and prepare written product requirements for our developers. 
 
Your responsibilities will also include:

•    Identifying and forecasting client / user needs.
•    Analyzing how well our products meet client / user needs.
•    Working with key stakeholders and Subject Matter Experts (SMEs) to explore / problem solve how our platform can be configured or developed to fulfil client / user needs.
•    Preparing written product requirements.
•    Researching current and emerging technologies, market trends and competitor capabilities.
•    Supporting the development of relevant legal content for our product. 
•    Working with our pre-sales team and Solution Owner to design and run demos.
•    Supporting our implementation team to design and deliver processes for onboarding and supporting clients.
•    Promoting new features and sharing updates with our pre-sales team and other stakeholders.

Skills and attributes for success

To be successful in this role, you’ll have excellent critical, creative thinking and problem-solving skills. You should also have strong communication and stakeholder management skills, as well as relevant, transferable experience in a commercial position. You will be a curious learner and share our passion for building a better working world through innovative approaches to privacy and AI risk management.   

To qualify for the role you must have

•    Strong organisational skills. 
•    A keen attention to detail and a commitment to producing high quality work product.
•    The confidence and maturity to work effectively with senior leaders across EY.
•    The ability to manage your own time and deliver within tight timeframes.
•    Strong interpersonal and communication skills
•    Good knowledge of Microsoft 365 applications.

Ideally, you’ll also have

•    Familiarity of internal processes at EY. 
•    An understanding of the product discovery process and key product management frameworks.
•    Prior experience as a Product Analyst or in a product role.
•    Prior experience related to the development of legal, privacy, risk or tax technology.
•    Some data analysis and data modelling skills.

For the avoidance of doubt, prior coding / development experience and skills are not required for this role. However, familiarity with the development process would be a bonus.

What we look for

You’ll have an undergraduate degree in a discipline related to business, technology or law. You may have relevant professional qualifications (however, this is not a requirement). You’ll have a minimum of three years’ experience in a commercial or compliance role within a large global organization (ideally within the legal or tech market). 
 

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
   

Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team. 

The exceptional EY experience. It’s yours to build.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.