Product Owner

Salary is between £50,240 - £65,000 + Benefits

Location – Edinburgh or Glasgow, Permanent

You should be able to travel to our Edinburgh office, at least 1 day per week for this position.

Applications close 3rd April 2024 at 5pm & Interviews will be held immediately.

A chance to thrive

We’re looking for a Product Owner in our Customer Experience “Serve” team.

We are seeking a dynamic and passionate Product Owner to join our Customer Experience “Serve” team. This is an exciting opportunity to be part of a team who make a significant impact on our customer experience, by living our purpose: to serve our customers, communities and planet a little better, every day.
As a Product Owner, you will be passionate about building products that customers love, managing the product management lifecycle from design and build through to launch and maintenance. Product Owners are the 'voice of the customer' at the intersection of product design, technology and business coming up with innovative ideas to tackle customer problems and translating customer needs to product strategy, vision, roadmap, and backlog.

What’s Exciting About This Role?

• Product thinking: we’ll empower you to pick the right problems to solve, forecast benefits, generate ideas about how you can make the biggest impact with the available time and resources, and then experiment to test your ideas and scale them up if your key metrics indicate that you should.
• Cross-Functional Team Structure: You’ll be working in a cross-functional team alongside a Scrum Master, UX Designers, Analysts, Engineers, and Testers. This diverse team structure allows for a rich exchange of ideas and fosters a collaborative work environment.
• Development/Progression Opportunities: We believe in nurturing talent and providing opportunities for growth and development. As a Product Owner, you will have the chance to enhance your skills, take on new challenges, and progress in your career.
• Technology: In the Customer Experience “Serve” team, we support our iOS and Android mobile apps, online banking platform and transactional notification services.
• Stakeholder Engagement: You will engage with product people across the whole bank, providing you with a broad perspective and the opportunity to influence key decisions.
• SAFe Agile Organisation: We operate in an Agile environment, which means we value collaboration, flexibility, and customer-centricity. This approach allows us to respond quickly to changes and continuously deliver value to our customers.

Join us and be part of our exciting journey towards delivering moments that matter to our customers. We look forward to receiving your application!

Everyone’s welcome

We want all our colleagues to always feel welcome and be themselves at Tesco Bank. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

What you’ll be doing

• Creating, reviewing and prioritising the backlog which aligns to the product vision and creates value in line with OKRs.
• Collaborating with other Product Owners on coordination of dependencies and, where necessary, reprioritise the work and deployment of resources to achieve the desired outcomes.
• Creating and Utilising feedback loops to monitor performance.
• Communicating and explaining the story detail and priorities to the Agile team ensuring alignment and agreement on a final sprint plan. Support team members in their understanding of what needs to be done and and how this relates to the broader outcomes.
• Defining and delivering products or features that meet customer needs by selecting the best possible approaches available.
• Working with System and Solution Architects/Engineers to plan and replan the sequencing of releases as they are produced to assist with decision making and ensure timely updates.

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us at Tesco Bank.

We need you to have

• Experience in Product Ownership, demonstrating successful development and delivery of product strategies - roadmaps through to product launch and optimisation.
• Experience and passion for customer experience and a deep understanding of the customer.
• An eagerness to learn more about your customers and how you can influence your team and other stakeholders to get the best outcome for your customers.

And if you have any of these, even better.

• Product Owner certification