Role Overview
The core mission of the Production Operator is to maintain and operate Digital Print equipment in order to produce high quality wallpaper materials and pack / fulfil worldwide shipments. Engaging in continuous improvement, innovation and clear communication with the rest of the business is key to success in this role. You are expected to be proactive in organising production print schedules and work closely with the Customer Service, Sales and Client Design teams in order to achieve demanding deadlines whilst managing quality and cost. Training will be provided on production equipment and operational systems, however, we are looking for a candidate that holds specific aptitudes, particularly strengths in thinking logically, approaching any task and projects systematically and incredible attention to detail.
Metrics & Accountabilities
- Achieve consistent and demanding dispatch on time KPIs
- Maintain extremely high standards of product and customer quality metrics
- Maintain equipment to minimise production downtime
- Work closely with the Head of Operations to manage cost and support Gross Profit improvements
- Embody LEAN and safe working practices for day to day operations
Role Responsibilities
- Operate printing production equipment, including Digital Printers and cutters.
- Follow and organise your print schedule and workload effectively to deliver on time results.
- Arrange packing and order fulfilment for outgoing orders.
- Ensure accurate record keeping for the department; including reporting and quality standards.
- Follow stringent standards for maintaining machinery to ensure optimal performance and reduce downtime.
- Proactively troubleshoot and individually resolve any issues that may arise during the production process.
- Embody LEAN culture to continuously improve the department efficiency and innovation.
- Follow safety protocols and ensure the Production studio and warehouse are maintained at an extremely high standard for cleanliness and organisation.
- Support the Head of Operations on department and company level projects and tasks.
- Collaborate with team members and other departments to meet production goals and deadlines.
Skills, Competencies, Experience & Personal Attributes
- Digital Print Experience (desired, not required).
- Experienced with colour management and ONYX RIP a plus.
- Ability to work with new and specialist technologies, order fulfilment systems, cloud infrastructure and file management.
- Ability to work proactively, autonomously and prioritise a varied workload accordingly.
- Knowledge and practical application of LEAN methodologies in a workplace environment.
- Able to support operations; purchasing, stock control, warehouse management, R&D and projects.
- Acute attention to detail and quality.
- Motivated by a fast paced environment with KPIs.
- An inherent ability to think differently and spot new ideas/opportunities.
- Able to perform physically demanding tasks and manual handling.
- Excited about interior design products and keen to be a part of a team culture.
Job Types: Full-time, Permanent
Pay: £22,000.00-£25,000.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Digital Print: 1 year (preferred)
Work Location: In person
Reference ID: Production Operator