Address
Form of work
SalaryProgrammes Manager
Salary:
£32,000 - £40,000 + £2,000 London weighting
Contract:
1 year contract
Hours:
Full time
Location:
London / Hybrid
People can work flexibly as per Bite Back 2030’s hybrid working policy noting that office based employees are expected to be in the office two days per week. Remote staff are required to travel to our London HQ at least once a month; if you are on a remote working contract, your travel to the London office for team days will be paid.
NB: This role will require occasional travel to schools across England.
Reporting to:
Head of Programmes
About Bite Back 2030
We’re surrounded by junk food. From the moment we're born, every second of every day, children are being targeted. Giant companies manipulate them with colourful, cuddly, clever marketing, deceive them with packaging claims and pump products at them that are full of junk. It's become the cultural wallpaper. Now, it risks endangering the health of a generation.
In the UK, nearly a third of children aged 2-15 face a higher risk of food-related ill health in their futures. The good news is, it's preventable. And we're biting back.
Bite Back is a youth activist movement challenging a food system that's been set up to fool us all by:
1) Calling out the manipulation of the junk food giants.
2) Demanding higher standards from food marketing and from everyday food itself.
3) Mobilising and equipping young people in the fight for better food.
We do all this so we can bite back against a global epidemic of food-related ill health.
About Bite Back in Schools
Bite Back has delivered our youth social action programme — Bite Back in Schools— to over 120 schools over the last two years. Working with secondary schools, we have supported over 2,000 11-14 year olds to plan and deliver social action projects to prioritise child health by improving their school food. This could be by making nutritious and sustainable food the norm by increasing the flow of healthy options in their canteens, or by redesigning the school food experience to put healthy options in the spotlight.
With funding awarded from the #iWill Fund, we are recruiting a brilliant cohort of schools who will join the programme in September 2024. Our programme model combines an assembly delivered by a Bite Back young ambassador, five hours of curriculum time sessions for a whole year group, and our ever-popular and impactful School Food Champions (SFC) extra-curricular club. You can read more about our offer for schools here.
Role Description
The Programmes Manager plays a key role supporting our community of schools during their time on the programme. They will support the design and lead on the delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact.
The Programmes Manager will report to the Head of Programmes, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams, working within our Strategy and Delivery Function.
Key responsibilities include:
Relationship management
Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools.
Lead communication with all schools, being the first point of contact for the coordinator and lead teacher in each school.
Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (in partnership with our external evaluators).
Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.
Community management
Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
Design and deliver training and webinars for schools.
Lead on the design and delivery of competitions for schools.
Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
Drafting of termly newsletters and regular emails to schools.
Create case studies and collate material to share with our comms and digital teams.
Encourage teachers and pupils to use the new Bite Back digital platform to share their stories and projects, and take part in broader Bite Back campaigns.
Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Head of Programmes on the design of these processes.
Project management of systems and operational support
Manage the SFC inbox, dealing with enquiries from schools and other partners.
Process invoices related to the programme, liaising between schools and the Bite Back accounts team, and monitoring the monthly total payments made to schools.
Manage the budget for specific areas of programme expenditure, such as merchandise and Ambassador training.
Creating and uploading new high quality session plans, resources and materials to our digital platform as required.
Design and maintain reporting systems to monitor levels of engagement of individual schools, flagging concerns and proactively finding ways to mitigate issues to ensure schools remain on the programme.
Management of programmes section of Bite Back CRM system, keeping data up to date and accurate, and developing reports to share programme data with team and funders.
Programme design and improvement
Identifying opportunities to optimise the potential of our programmes and proactively making suggestions for continuous improvement to our user experience, programme design and systems.
Proactively seek feedback on customer satisfaction, impact and service improvement and use this to inform suggestions for improvements.
Feed your ideas into programme delivery and development.
Support new pilots and interventions, including testing innovative ideas on the ground, as requested to enable Bite Back to develop our suite of programmes and maximise opportunities for new work to further our mission across the school sector.
Skills / Experience (required)
The ideal candidate would have the following experience and qualities:
Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail
Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
A proven record of building relationships across sectors, with young people and adults.
Experience of creating resources which are engaging for young people and simple to deliver for teachers
Strong understanding of the education sector and experience of working with schools and teachers.
Experience of youth facilitation and / or delivering training.
You will be able to show the following qualities:
A bold and open mind - you will be prepared to think differently about issues.
A level head - you will be comfortable working both reactively and proactively.
A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
Creativity - you will come at issues from new and unusual angles and be prepared to work hard on finding fresh and surprising angles.
Resilience - you will be prepared to keep going or as our values say, set back won't set you back.
A passion for our mission.
Skills / experience (desired):
Experience of working with CRM systems particularly Salesforce.
Experience in drafting compelling copy and uploading content to digital platforms.
Understanding of youth social action and extracurricular programmes.
Interest in campaigning, social justice, food, and child health.
Experience of managing budgets.
