Project Coordinator

Project Administrator
Theale, Reading
Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and private health sector in the UK. They are currently looking for a Project Administrator to provide administration, project and marketing assistance to the Business Development team based in Theale, Reading.
The ideal candidate would need to have strong administration skills, excellent written and oral communication skills, along with analytical and presentation skills. It would be an advantage if candidates have experience in healthcare technology & services industry.
Purpose of the Role
Provision of administration, projects and marketing assistance to the Business Development team.
Achieving goals and objectives and ensuring our records and Customer Relationship Management (CRM) system is maintained and up to date.
Ensures seamless support across the commercial and business development team and wider teams within the organisation.
Provides support to the commercial and business development team ensuring requests from internal and external customers and partners are dealt with in a timely manner
Task list
Administration
* To be the central point of contact for information, through the management of shared mailboxes within the business development team
* System administration of the Customer Relationship Management (CRM) system
* Sales databases/CRM systems administration to ensure data is maintained, and staff using the system are trained and supported, across sales, commercial, technical, operational staff stakeholders
* To support business development team operational activities including coordination of meetings, preparation of agendas, take minutes and chase actions
* To support the Marketing & Projects Manager in the tracking of all business development activities including, but not limited to: new business procurement website communications, business development Opportunity Update and Review updates, CRM updates/reports
* Develop and maintain user guide documentation in line with business requirements and provide regular communications to the team and internal stakeholders
Projects
* To co-ordinate team and project meetings as required by the Marketing & Projects Manager and wider commercial team
* To support Business Development Projects as required such as, product/solution development initiatives, business case creation, research projects, process efficiency projects, modality team specific projects, OJEU procurement bids/quotes, framework mini-competition quotes, and sales proposals
* Assist Business Development projects as required to meet objectives and support the strategic goals and objectives of the team
* Co-ordinate, document and track progress of open projects, co-ordinating meetings, and supporting project activities as needed
* Maintain action logs for ongoing projects and chase outstanding actions
Marketing
* Carry out research to support insights, product/solution development and aid content creation for the wider team
* Support the preparation and co-ordination of Marketing events as required.
* Support the Marketing team with content creation and copy editing to contribute to the production of content for the internal intranet, website & social media channels.
* Assist Marketing projects as required to meet objectives and support the strategic goals and objectives of the team
* To support the production and delivery of content and templates for documentation to be used by all modality areas
Resources /Decision Making Authority
Responsible for CRM system data, to ensure all records of contracts, frameworks, contacts, customers, opportunities and bid, quote and sales proposals in the CRM system adhere to editing and formatting standards and ensure sign-off processes are followed in accordance with quality management system and Marketing guidelines
No staff supervision responsibilities
No budgetary responsibilities
Performance Indicators
Delivery of business development projects on time and to quality in adherence with internal and external customer requirements
Accuracy of information stored on CRM system
Uptake of CRM system by staff and internal stakeholders through monitoring of activity and engagement
Comprehensive internal and external high-quality communications
All sales documentation and proposals are up to date, meet marketing brand guidelines and delivered on time
Ensure quality system processes and procedures are followed
Identification of business development opportunities
Feedback from internal lessons learnt workshops
Feedback from peers, line manager and Business Development Director
Essential Skills
Excellent team working skills
Analytical skills
Excellent written and oral communication
Excellent self-management skills
Superior integrity and discretion
Presentation skills - Desirable
Experience
Database management experience
Customer Relationship Management (CRM) Database experience
Competence of MS Office suite, incl. Excel - Essential
Marketing and Co-ordination experience
Experience and ability to work successfully in a multi-disciplinary and often virtual environment - Essential
Healthcare technology & services industry knowledge
Qualifications
Microsoft Office applications
PRINCE2
Degree calibre
Mobility Requirements
Role location - Theale Head Office - Reading
International travel – Possible - Meetings and provision of internal training
Benefits
Royal London Pension - 5% employer contribution
Death in Service Scheme after probation - 4 times salary
Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus)
**Please note: An enhanced DBS check will be required for all successful candidates**
If you feel you have all the skills required for this position, please do not hesitate to contact us at One to One Personnel or send your CV