Company

Cardiff UniversitySee more

addressAddressCardiff, Wales
CategoryAdministrative

Job description

Key Duties
  • Provide professional advice and guidance on work experience processes and procedures to internal and external customers, using judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring complex and conceptual issues are understood
  • Ensure that work experience is delivered to the institution, proactively changing the delivery according to customer requirements. Customers will include University students, academic staff and employers.
  • Ensure the targets and objectives of the work experience programmes are achieved
  • Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University’s Colleges and outside bodies as required
  • Undergo personal and professional development that is appropriate to and which will enhance performance
  • Develop and deliver workshops highlighting the benefits of work experience
  • Undertake a variety of administrative duties to support the department
  • Instruct and guide other employees across the University on work experience programmes
  • Collaborate with others in order to make recommendations for developments of established processes and procedures
  • Investigate and analyse specific issues within Work Experience, creating recommendation reports, supported by advances within Work Experience
  • Create specific working groups from colleagues across the University to achieve Student Futures objectives
  • Supervise specific project teams on an occasional basis to accomplish key objectives
Specific Duties
  • Deliver work experience opportunities with local employers and within the University, write and deliver workshops to promote work experience within Colleges
  • Ensure all relevant checks are carried out such as health and safety inspections for all opportunities
  • Offer a wide range of opportunities to meet students’ needs
  • Offer a full recruitment service which will include producing vacancy adverts, matching applicants with opportunities, induction and monitoring of candidates, feedback from both parties and signposting to other services as appropriate
  • Work with admin support staff to ensure all relevant paperwork is completed, both online and in hard copy
  • Market the work experience programmes to customers using a variety of media channels
General Duties
  • Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
  • Abide by University policies on Health and Safety and Equality and Diversity
  • Perform other duties occasionally which are not included above, but which will be consistent with the role
Due to the nature of this role, some activities take place on a Saturday and as such the post holder will be required to work Saturdays and out of office hours on occasions.

Person Specification

Important notice:
  • It is the University’s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable.
  • As part of the application process you will be asked to provide this evidence via a supporting statement.
  • Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below.
  • Your application will be considered based on the information you provide under each element.
When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number, e.g. Supporting Statement for 18244BR.
Essential Criteria
Qualifications and Education
  • Degree/NVQ 5 or equivalent work-related experience
Knowledge, Skills and Experience
  • Substantial experience of working in a recruitment environment and / or awareness of recruitment procedures
  • Able to demonstrate professional knowledge of work experience to give advice and guidance to internal and external customers
  • Ability to set up standard office systems and procedures and make improvements as appropriate
Customer Service, Communication and Team Working
  • Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people
  • Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered
Planning, Analysis and Problem solving
  • Evidence of ability to solve expansive problems using initiative and creativity; identifying and proposing practical solutions and resolving problems with range of potential outcomes
  • Evidence of demonstrable knowledge of key advances within work experience
  • Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and monitoring progress.
Other
  • A willingness to undertake further training and development
Desirable Criteria
  • Understanding of graduate employability issues
  • Knowledge of health and safety legislation ( full training given)
  • Car owner / driver
  • Fluency in Welsh, written and oral

Salary Range Min.

32,332

Salary Range Max.

34,980

Job Category

Management & Executive

Grade

Grade 5
Refer code: 2957273. Cardiff University - The previous day - 2024-03-10 05:28

Cardiff University

Cardiff, Wales

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