Property Administrator

The role

As a Property Administrator within our Property Management team, you will be working in a team consisting of a Senior Director, Directors, Associates and Surveyors.

Responsible for providing Management services on commercial properties in the assigned region(s) for the assigned clients.

Key deliverables

• A point of contact in respect of property issues and projects for the Client(s)
• Reporting on a regular basis in accordance with Client requirements
• Reporting to the Account Manager on a regular basis
• Ensure delivery of service through effective working relationships across the client delivery team(s)

Responsibilities

• Act as the key administrative point of contact for all property specific queries from a range of sources, both internal and external, in respect of the Client’s property portfolio
• Liaising with (where applicable) landlords, landlords’ agents and tenants to resolve property issues
• Assist in management of vacant space
• Responsible for collating and submitting monthly/quarterly fees
• Drafting/processing Change Notes
• Verifying and approving invoices
• Liaising with Client’s legal team for advice where appropriate
• Ensuring fees for work are raised.
• Analysing and manipulating data from client database.
• Assisting with service charge invoices, recharges, annual budgets and variance reporting
• Undertake other administrative tasks for the Client team as necessary
• Assist with the development of processes for the department
• Organising the team, managing a variety of different tasks
• Looking after 8 people (a mix of Senior Surveyors and up to Senior Directors)
• Fee approvals
• Management reports

Person specification

Essential Experience

• Demonstrable record of working with corporate clients in the delivery of occupier management or property management services.
• Provision of financial budgeting/variance reporting and understanding of service charges and insurance.
• Good IT skills and knowledge of systems, in particular experience of TRAMPS and Excel.
• Understanding of property databases and the importance of maintaining accurate data.

Essential Competencies

• Ability to prioritise
• Ability to deal with issues proactively
• Client facing experience and skills
• Organisational
• Self-sufficient to work autonomously
• Self-motivated
• Use of MS Office (including Excel and Powerpoint) to a good standard
• Knowledge of change notes
• Reading leases is advantageous
• Flexible with ability to work minimum 3 days in the office (perhaps 4 days whilst in probationary period)

We are proud to offer award-winning benefits to support and reward our employees:

• Heath & Leisure:Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial:Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme.

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Gym membership
• Health & wellbeing programme
• Life insurance
• Referral programme
• Sick pay
• Work from home

Supplemental pay types:

• Bonus scheme

Application question(s):

• Do you require sponsorship for employment visa status?
• What is your current salary / salary sought?
• What is your current notice period?

Work Location: Hybrid remote in London

Reference ID: LON2118