Property Customer Service Advisor

Customer Service Advisor
Salary - £19,000 + Bonus OTE (£25,000)
Hours: 37.5 working shift patterns 8am - 6:30pm
1 in 3 Saturdays will be required
You will be expected to make OUTBOUND calls for this role.
My client a leading Estate Agent based in North Leeds seeks a target driven Customer Service Adviser to join their team.
Dealing with both incoming and outbound calls to provide top quality Customer Service while effectively promoting and cross-selling related property services. The ideal candidate will have prior experience working in a busy telesales / Customer Service environment dealing with both inbound and outbound calls and be able to work well under pressure still providing a quality service. The role offers a good basic and commission structure
Customer Service Advisor duties:
* To make outbound calls to build direct customer relationships in order to promote and sell all related services.
* To recommend related services to customers which will generate revenue.
* To be responsible for accurately recording all information collated from telephone contact on the databases.
* To refer all specific enquiries to the correct departments.
* To ensure all calls are answered promptly and efficiently.
* To value the people we work with and their diversity by being self-aware.
* Any other duties as required
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.