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Form of workOur client is a long established estate agency based in an affluent location in West London, known for their excellent and attentive customer service and local knowledge and expertise.
Salary: £30,000 - £38,000
Working Hours: Mon - Fri. 9am - 5pm
- Please note this role is based in the office full time.
Contract: Full time | Permanent
Key Responsibilities:
- Effectively manage a portfolio of approx. 90 residential properties
- Effective Communication: Always ensuring Landlords, Tenants, contractors are kept up to date with issues
- Dealing with day to day repairs and maintenance issues
- Negotiating deposit releases on behalf of tenants and landlords, dealing with dilapidations and calculating deductions.
- Dealing with utilities on behalf of tenants & landlords
- Working with the Tenancy Manager to arrange gas safeties and EICR’s - keeping compliance documents up to date.
- Organising inspections and check-out processes
- Ensure all management systems are kept up to date and maintained
- Achieving set KPI’s
- Delivering excellent customer service at all times
- Excellent team player with a flexible approach to work
- A proven track record within Property Management - 2 years + experience in AST Property Management is essential.
- Level 3 ARLA Qualified - essential.
- Excellent written and communication skills
- Ability to work effectively in a busy environment as part of a team
- Be adaptable, solution driven and proactive.
- Excellent customer service skills.
- Positive attitude and willingness to learn
- Enjoys working in a close-knit team.
