AddressOur purpose is to positively impact people's lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
About the role:
The Quality Engineer defines, develops, and implements the department's technical and scheduling objectives for all Shark products globally from retail launch to end of life. You will relentlessly and successfully drive continuous high product quality and seek to deliver excellent customer experiences across our global business for SharkNinja.
You will work in close partnership with our Global Engineering, Quality, Marketing, and Customer Excellence teams to ensure flawless execution. As the Senior Quality Engineer, you will continuously deliver flawless product launches from, production, to retail launch, to remanufacturing and end-of-life. SharkNinja moves at a very fast pace, so your ability to lead and inspire Engineering and Customer Excellence teams to deliver 5-star consumer experiences is critical. Your passion will show in both the product reliability and the consumer experience.
You have the mindset that anything is possible and possess the willingness to do whatever it takes to win. This is a hybrid role, working 3 days in our iconic Battersea Power Station office.
Here are some of the exciting things you'll get to do:
- Consistently deliver 5-star products and an overall high-quality consumer experience by executing all new product releases (in an increasingly diverse and complex Global roadmap) across the globe.
- Partner with cross-functional peers as well as China engineering team to drive efficiencies in process and push for accountability.
- Be a market expert in their product lines, research and understand the competitive landscape, retailer assortments that will meet the needs of the changing consumer and retailer requests.
- This role is hybrid mix between 60% Technical and 40% Product Development
- Critically analyse global customer feedback and engineering findings from multiple data streams and drive product improvements back into the market
- Consistently work with the New Product Development teams to ensure key findings are addressed in the next cycle of product development.
- Work hand in hand with the Customer Excellence (Call Center) teams to translate mechanical findings into consumer-facing solutions.
- Deliver product solutions and challenges to a multi-disciplinary team at the executive level and translate these into highly impactful projects.
- Challenge assumptions and think innovatively to solve complex problems
- Hold cross-functional engagement sessions and encourage "new" thinking and ways to iteratively improve
Here are some of the things you'll bring:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics Engineering or a related field
- 3+ years of relevant experience with global market presence in product development and/or Quality
- Ability to work in a fast paced, deadline driven, high impact environment
- In depth knowledge of the product life-cycle
- Proficient in Data Analysis using MS Excel, Minitab or related software
- Strong verbal, presentation and written communication
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
- Lead us to be "RARELY SATISFIED"
- Make things better each day; "PROGRESS OVER PERFECTION"
- Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE"
- Deliver something great; "WINNING IS A TEAM SPORT"
- Be clear and honest, "COMMUNICATING FOR IMPACT"
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
