Quality Support Officer - 6 Months Fixed Term Contract

Advanced Administrator, Social and Health Care, 6 months fixed term, Southend

Your new company
Southend-on-Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the Southend 2050 ambition and make lives better for the people of Southend.
Working for Southend-on-Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work-life balance. As a Unitary Authority, we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.
Your new role
Southend City Council are looking to appoint a Quality Support Officer in a full-time, 6 months fixed-term contract to provide administrative support for the quality team, and to support the team with the improvement of the quality of care and support experienced by the residents of Southend City.
You will provide support with the inspection of services and the PAMMS validation process, along with taking accurate minutes for internal/external meetings as well as complying data and information to complete accurate reports. You will also monitor service emails and process service invoices, along with booking venues for events and meetings and liaising with internal and external colleagues.
What you'll need to succeed
To be successful in this position, you must be an advanced administrator, with a proven background within the health and social care sector. You are required to have experience of collecting/collating information, working with finances and have the ability to minute meetings.
For this post, you are required to have strong IT literacy skills, particularly in Excel, Word and PowerPoint, and the ability to analyse, interpret and assess data and information and produce clear reports. Effective organisational and time management skills to meet tight deadlines.
There will be Excel and Word testing at the interview stage.
What you'll get in return
Pension:
Southend-on-Sea City Council provide membership of the Local Government Pension Scheme (LGPS) for employees aged under 75. The LGPS is a generous scheme and provides you with a future income, independent of share prices and stock market fluctuations.
Leave Entitlements:
We offer our employees a generous leave entitlement from 25 days up to 32 days based on length of service (Continuous service). Southend-on-Sea City Council also offer a range of flexible working and family-friendly leave.
We also offer paid time off to allow employees to undertake volunteering activities
Here at Southend-on-Sea City Council we also offer our employees free access to a benefit portal that provides access to wellbeing support and a range of salary sacrifice schemes to help spread the cost of items, including:

Bicycles, cars, electronics and gym membership.

The portal also provides access to a range of discounts on products and services including retail, food shopping, travel, dining out and leisure activities.

What you need to do now
If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV.
To request a copy of the Job Description/Person Specification for this role, please contact Nathalie via email
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