Company

Hand Picked HotelsSee more

addressAddressSaint Peter Port GY1
type Form of work- Temporary contract
salary Salary£34,240 a year
CategoryAdministrative

Job description

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for a Reception Manager at St Pierre Park Hotel, Spa & Golf Resort, part of Hand Picked Hotels.
This is a Temporary role to start in April 2024 until October 2024.
St Pierre Park Hotel Spa and Golf Resort is a 131 Bedroom, 4 Star luxury hotel located close to St Peters Port on the beautiful island of Guernsey and is renowned for being the largest hotel on the island, and one of the best for a romantic get a way.
Dine on the Terrace overlooking the lake, experience a luxurious spa treatment or play one of only three golf courses on the island, this is the perfect base to explore the wonderful island of Guernsey.

About the Role

  • The role of a Reception Manager is to be responsible for ensuring that the Reception Team consistently delivers exceptional service, putting the guest at the heart of all activities.
  • You will be leading the team in the effective delivery of department goals, planning and organising work activities, seeking to continuously improve ways of working and engaging the team to do the same.
  • Maintaining a safe, healthy and secure workplace environment, following all work protocols and engaging the team with training and upsell initiatives. Building effective relationships to create a positive learning environment will be a key requirement to ensure the success of the department and team. Making clear, confident decisions, will be second nature to you, consulting with others where needed ensuring you all reach the same goals.
  • Being able to demonstrate a good understanding of business financials including labour costs, forecasting and budgets.
  • Most of all we will want you to be inspired, have fun and enjoy being part of our Passionate Hand Picked Team.
About you:
  • Previous experience working at Management level within Reception or Front Office is a requirement for this role. Ideally with an 4/5-star luxury hotel. Having a good working knowledge of Opera is desirable but not essential.
  • Proven experience of managing, coaching and developing teams, and you will enjoy motivating others to be their best, achieve their goals and full potential.
  • Being driven to deliver outstanding and memorable customer service, ensuring our guests feel at home will be your passion and motivation.
  • You will be excellent at building a rapport with colleagues and guests.
  • Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.

Company Benefits

Our Benefits include:
  • A competitive salary package of £34,240 per year plus a share of service charge.
  • This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
  • Life assurance scheme.
  • Employee Assistance Program to support you with whatever life throws at you.
  • Company Sickness Scheme Benefit.
  • 29 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
  • Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
  • £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds! Annual loyalty awards (like afternoon teas and overnight stays)
  • Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
  • Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Refer code: 3116137. Hand Picked Hotels - The previous day - 2024-04-01 02:32

Hand Picked Hotels

Saint Peter Port GY1
Jobs feed

CNC Miller - Setter/Operator

Metalis Engineering Recruitment Limited

Rotherham, South Yorkshire

£16.61 - £19.49/hour Perm Role, Company Pension etc

Skills Marker (CIPD)

Babington

Derby, Derbyshire

£25,000 - £30,000/annum Bupa Healthcare Cash Plan

Building Maintenance Assistant

The Wrekin Housing Group

Telford, Shropshire

£24,317 - £27,103/annum £1,239 car alllowance

Production Operator/ FLT

Gap Personnel

Pontyclun, Rhondda Cynon Taff

£11.55 - £14.67/hour

Class 1 Driver

Vortex Recruitment

Felpham, West Sussex

£17 - £20/hour

Customer Service Coordinator

Ibstock Plc

Mossend, North Lanarkshire

Docklands Montessori Day Nursery Room Leader

Jobs 925

London, England

£14.50 - £15.50/hour

Administrator

Foresight Search Ltd

Weston-super-Mare, Somerset

£22,000 - £25,000/annum + benefits

Kitchen Assistant

Bakkavor Group

London, England

Section Leader - Nights

Bakkavor Group

Bourne, Somerset

£33,000 - £36,294/annum

Share jobs with friends

Related jobs

Reception Manager

Service Reception Manager

Octane Recruitment

Lincolnshire, England

3 days ago - seen

Reception Manager

Maria Logan Recruitment

€38000 - €40000 per annum

Cork City, Republic of Ireland

4 days ago - seen

Reception Manager

Nhs Jobs

Not specified

Willenhall, West Midlands

5 days ago - seen

Reception Manager

Nhs Jobs

Not specified

Wigan, Greater Manchester

5 days ago - seen

Reception Manager

Nhs Jobs

£26,000.00 to £29,000.00 per year

Uxbridge, Greater London

5 days ago - seen

Reception Manager

Bramahhr Ltd

£30,000 - £35,000 Annual

Welwyn Garden City, Hertfordshire

5 days ago - seen

Assistant Reception Manager

K.b.c. Associates Ltd

£45,000 - £50,000 per annum

South East

5 days ago - seen

Service Reception Manager

Pembrook Resourcing

£36,000 - £45,000 per annum

London, England

6 days ago - seen

Specimen Reception Deputy Manager

Health Services Laboratories

£33,000 - £40,000 a year

Street, Cumbria

6 days ago - seen

Reception Team Member

Lighthouse Hotel Management

£12.02 an hour

Inverness, Highland

6 days ago - seen

Guest Service Assistant Reception

Rbh Management

£11.44 an hour

Leicester, Leicestershire

6 days ago - seen

Reception Team Member

Lighthouse Hotel Management

Bedfordshire, England

a week ago - seen

Reception Supervisor - 15 Grosvenor Street

Savills Management Resources

Competitive

London, England

a week ago - seen

Reception Manager

Hilton Hotels & Resorts

Scotland

a week ago - seen

Reception Manager

Mitie

SE1 6LN

2 weeks ago - seen

Reception Manager

Piccolino

OTE up to 40,000 PA

Henley-on-Thames, Oxfordshire

2 weeks ago - seen

Reception Host - One St Peter’s Square, Manchester

Savills Management Resources

Competitive salary

Lancashire, England

2 weeks ago - seen

Reception Manager

Roc Recruitment

£32000 - £38000 per annum

London

2 weeks ago - seen