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Form of workAt mydentist we provide excellent dental care to 8 million patients at over 650 UK practices. You will be a critical role within the business, the first person a patient will come into contact with when they enter the dental practice. This role demands high levels of customer service and provides the opportunity to play an important part in the customer journey.
From arranging their appointments, greeting them when they arrive in practice and making them feel welcome, to ensuring they leave knowing what to expect on their next visit, our dental receptionist jobs are based on providing excellent customer service and consistently improving customer satisfaction. You will have a lead receptionist who will oversee you
Job Purpose: Responsible for ensuring that our patients always receive the best quality patient experience. Optimising utilisation of surgery time and supporting the efficient and effective running of the Practice at all times.
Person Specification
- Caring and compassionate
- Excellent interpersonal skills including a professional and welcoming telephone manner
- Excellent organisational skills in order to manage multiple tasks and process timelines
- Demonstrates flexibility
- Able to build strong relationships with the Practice team
- Excellent verbal and written communication skills
- Willingness to learn about all products and services offered
- Ability to operate computer based systems, experience of using R4 desired
- Previous experience in reception/administrative role preferable
- Dental background preferable
- This role is 30.5 hours a week, Monday to Friday
Job Type: Part Time
Job Type: Part-time
Work Location: In person
