Receptionist

Function: Receptionist

Location: Euroway Trading Estate BD4

Description:

Campanile hotel Bradford are looking for a Receptionist

Deadline date: Ongoing

About Campanile hotels - ‘Hotels for People. Moments for sharing’

Campanile is one one of the six brands of Louvre Hotels Group, the fifth largest hotel chain in the world. Campanile hotels are two/three-star hotels and are characterised by the homely atmosphere and the informal, but professional contact with our guests. There are 17 hotels across the UK in cities such as Liverpool, Manchester and Glasgow. The number of rooms in our hotels varies from 47 to 130 rooms. Most of the Campanile hotels also have a restaurant, bar and one or more meeting rooms.

Being a Receptionist at Campanile hotel Bradford

Working at Campanile hotels means working in a small but happy and tight-knit team. We work together to ensure our guests feel at home and most importantly, enjoy their stay with us. You’ll be a natural team player and be able to see the bigger picture in an environment where there is always something happening. As Receptionist you will be polite, calm and have the ability to make every guest feel like a VIP. You will have excellent communication skills and always act professionally. You will most likely be the first and last person the guests see, so lasting impressions play a big part of this role.

As a Receptionist you will be involved in duties such as:

• Carry out the role of Duty Manager where required
• Implement & respect chain's SOP
• Implement corrective action after guest review, mystery visit and complaint letter
• Invoice contracted company
• Invoice individual guests
• Manage card payments
• Control Cash
• Run End of day reports
• Chase debtors
• Participate in the up sell / cross sell
• Participate in the opening and closing of the department
• Ensure guest safety
• Opera PMS

Knowledge and Skills required:

Training

• Hospitality qualification or high education

Experience

• Prior experience (1 year) in a branded environment in the customer facing environment
• Opera system knowledge - preferred but not essential as full training will be given

Expertise

(job-knowledge, technical skills)

• Confident with Microsoft office
• Knowing of PMS (e.g.: opera)
• Knowledge of health & safety procedures
• Ability to understand & follow guidelines
• Conversational English
• Additional language

Behaviour

(human qualities)

• Working in a team
• Communication skills & Sense of welcoming
• Ability to work under pressure
• Hard worker & committed to work
• Sense of organisation
• Positive attitude & sense for detail
• Good personal appearance
• Punctual

Let’s talk benefits:

• Hotel Entitlement – 28 days
• Competitive salary/hourly rates £10.42
• Uniform provided
• Discount at out hotels worldwide

Do you fit the bill?

This is a varied role and would suit someone who can work independently as well as being an excellent team player. If you think this sounds like you, please apply directly to Campanile by the deadline above.

Application deadline:

Job Types: Full-time, Contract, Permanent

Salary: £18,240.00-£21,674.00 per year

Job Types: Full-time, Permanent

Pay: £18,240.00-£21,674.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Work Location: In person