Receptionist / Administrator Ft / Pt **Must Have Gp Experience**

MUST HAVE GENERAL PRACTICE RECEPTION & ADMINISTRATOR EXPERIENCE

SystmOne proficient candidates are preferred (rather than to EMIS).

Good verbal and written skills

• Working on front desk reception
• Working along with a friendly reception team
• Meeting and greeting patients and showing them where to go
• Answering calls and dealing with queries
• Updating patient files
• Logging patient information
• Texting/emailing patients to remind them of appointments where needed
• The ability to communicate with a wide range of people in a kind, professional and caring way
• Work effectively with colleagues as part of a team
• A willingness to learn and progress with a ‘can do’ attitude
• While knowledge of GP practice systems is desirable, training will be available
• Effective IT skills are an advantage, Microsoft Office
• Candidates will need to be comfortable with a flexible approach to tasks and be proactive in solving problems. They must be able to engage positively with patients and colleagues.
• Candidates will also be supported to use the latest technology, including our own digital apps to connect with patients.
• Responding to patient queries and liaising with the wider primary care teams
• Managing patient records and maintaining patient confidentiality
• Utilising other information systems to support efficient workflow processes
• Emailing, scanning and coding clinical correspondence
• Organise incoming letters from post
• Processing prescription requests in a timely manner
• Supporting patient health promotion recall campaigns
• Encouraging uptake of our digital tools to support patient self-care
• Taking part in all mandatory training, annual appraisal and continued education, learning and development

Job Type: Full-time

Salary: £12.00 per hour

Expected hours: 37.5 per week

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• GP RECEPTIONIST / ADMINISTRATION: 1 year (preferred)

Work Location: In person

Application deadline: 28/01/2024