Receptionist / Administrator Nps

Receptionist - National Probation Service

Location: Hull

Pay: 10.42

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Thursday 08:45 - 17:15, Friday - 08:45 - 16:30)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies - matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Probation Service is a statutory criminal justice service that supervises high-risk offenders released into the community.

What Will Be Your Day to Day Responsibilities?

Within the role of receptionist, you will take on varying duties which will include but not be limited to:

• To be first point of contact and greet people on probation and visitors professionally both face to face, via telephone and email.
• Logging arrival and departure times, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs as necessary.
• Answer all enquiries while on reception.
• To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.
• To organise the pay of bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.
• To assist in maintaining health and safety and security aspects of the building. (key holder, security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider)
• To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building.
• Diffuse potentially violent situations and recognising where additional support is required, be that internal management or external security/policing presence, and to be alert to conversations that might indicate a safeguarding/risk issue and take appropriate remedial action such as emailing the Probation Practitioner and updating systems.
• There will be a requirement to cover late night reporting which can be up to 9pm between Monday - Thursday (typically one cover every 3-4 weeks.)

What's in this for you?

Working as a receptionist in the National Probation Service offers a unique opportunity to contribute to the criminal justice system by providing vital administrative support. Receptionists play a crucial role in managing the front desk, greeting visitors, and directing inquiries, which helps ensure the smooth operation of the organisation.

This position allows individuals to develop strong communication and organisational skills while engaging with a diverse range of people, including probation officers, clients, and stakeholders. Additionally, working in this capacity provides a sense of fulfilment by being part of a team dedicated to promoting rehabilitation and public safety within the community.

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.