Receptionist/Administrator

Spring" into action and apply to be a Receptionist with the HICA Group today!

The HICA Group have an exciting opportunity for an experienced Receptionist to join our warm and welcoming care home, Hampden House based in Harrogate,.

The company is unable to sponsor the employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

Pay & Hours:

• £11.92 per hour
• 12 hours per week (2 x 6 hrs shifts - 8am-2pm or 9am-3pm)
• Working alternate weekends

The Role:

As a Receptionist, you will be the first point of contact for our company. Your friendly demeanor, excellent communication skills, and ability to handle multiple tasks simultaneously will contribute to creating a positive experience for our visitors and callers. You will play a crucial role in maintaining the smooth operation of our office by providing administrative support and ensuring efficient communication within the organization.

We offer competitive compensation, opportunities for professional development, and a supportive work environment. If you are organized, detail-oriented, and enjoy interacting with people, we would love to hear from you. Apply now to join our team as a Receptionist!

As Receptionist, your priority will be to ensure the smooth running of the reception area through effective customer care whilst undertaking a variety of administrative clerical tasks as below:

• You will handle and process telephone enquiries from internal and external services whilst keeping a professional manner.
• You will handle all incoming and outgoing mail; this includes collections and deliveries from the Post Office.
• Ensure records for the home on the computerised management information system are maintained accurately maintaining confidentiality in line with HICA policies and procedures
• Administer staff recruitment, payroll, financial systems of the home and associated documentation
• Manage client record files ensuring that they are kept up-to-date
• Type correspondence, take and produce meetings of meetings and provide general admin support to the manager
• Check supplies and order stocks as required
• Treat all services users and families with respect, dignity and courtesy whilst maintaining confidentiality at all times
• Represent HICA in a professional and positive manner at all times

About you:

We are looking for someone who has previous experience of reception duties. You will also be able to keep within deadlines and manage your workload appropriately. You will be able to work as part of a team as well as on your own initiative. A good knowledge of Microsoft appliances. You will present a professional appearance.

Rewards & Benefits:

• On-the-spot voucher recognition scheme £000s awarded every month
• Techsave loans scheme opened twice a year
• In-house lottery with £0000s to be won every month
• £500 rewards for every friend or family referral
• Cycle to Work scheme and other salary sacrifice benefits
• Retail, supermarket, holiday, entertainment & cinema discounts
• Discounted local & national gym memberships, plus FREE on-demand workouts and classes available to stream in your living room
• Access to low cost saving plans and loans
• Hospital and Death Benefit plans at discounted prices
• Employee assistance programme & access to free counselling
• Free parking
• Access to funded qualifications and internal career progression
• Team Leader Development Programme
• Paid induction and training.

About us:

Hampden House is a 66-bed purpose-built nursing home located within the prestigious Duchy Estate. The home provides the highest level of facilities and services from personal and nursing care, short-stays and end-of-life care.

Providing ‘exceptional care for the individual’ is at the centre of our ethos, where quality of life is as important as quality of care.

HICA Group are a ‘Not for Profit’ organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community.

The successful candidate will be required to undertake an Enhanced DBS check.

Job Types: Part-time, Permanent

Salary: £11.92 per hour

Schedule:

• Weekend availability

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person