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SalaryJob Introduction
At Turning Point, we are recognised leaders in helping people recover from addiction and gain control of their lives. By providing the right support at the right time and making sure that people can find all the help they need, we have grown into one of the largest providers of substance misuse services in England and Wales. We are now looking for a talented receptionist to work within our community-based substance misuse services in the City of London and Hackney.
City and Hackney is a new fully integrated adult service delivered by Turning Point. The service is delivered in partnership with Mind CHWF and London Friend and there is a focus on partnership working throughout the service to support those in the local community who need assistance to achieve their goals. We deliver treatment and support across the neighbourhoods ensuring a holistic and inclusive approach to recovery in this exciting new service.
As a Receptionist we offer a starting salary of £22,284 rising each year in line with our pay progression salary bands, + £3,633 ILW. (Dependent on experience you may be offered a starting salary above the initial starting salary).
You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.
Whether you are looking to progress into a management and leadership role or to be a specialist in your field at Turning point we will support and encourage you on your career journey.
Role Responsibility
Raising the bar for people–centred care, you’ll provide support to the Management, team of Recovery Workers, the Clinical Team and the Service as a whole. You will be responsible for carrying out day to day receptionist duties such as covering reception, meeting & greeting service users, taking referrals, giving appointments, updating appointment diaries, data entries, minute taking and a host of other admin related duties.
The Ideal Candidate
The Receptionist needs to have excellent time management skills and be able to manage their daily tasks. You will need to have some degree of understanding of substance and alcohol misuse. You also need to be adept at using client information systems, NDTMS, and be able to deliver high competency around data recording. The working hours are 37 per week and some late night and weekend will be required.
About us
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:
- Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
- 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost
- An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
- Flexible working solutions to support your work-life balance
- Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
- Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
- A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
- Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
- Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
- A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Turning Point
