Receptionist

Excited to grow your career?

Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!

About the role

We are looking for a part time Receptionist on a 12 month fixed term contract (ending March 2025) to help assist in the smooth running of reception on a day-to-day basis. Acting as the first point of contact, our busy Reception team need to understand what a caller or visitor requires and assist accordingly. The role will require regular phone work and general administrative duties to ensure visitors and employees are looked after.

What you'll be doing

• Answering and directing incoming calls using a computer-based system
• Fielding numerous employee queries regarding policies and procedures
• Meeting and greeting clients and visitors
• Issuing security passes
• Maintaining a tidy and organised Reception area
• Completing various administrative duties including weekly report running
• Booking transport (mainly taxis) for clients and members of staff
• Coordinating refreshments or making drinks when required
• Supporting any other parts of the front of house teams and wider business as and when required

About you

• Knowledge of access control systems (training can be provided)
• Good knowledge of Microsoft Office
• Previous experience working as a Receptionist or working in a client/customer facing role
• Outstanding communication skills, friendly and approachable
• Excellent telephone manner
• Good organisational skills and ability to prioritise workload
• Ability to multitask

Interview process

• 1 stage interview process

Working Schedule

• Monday to Friday 2pm-5pm, 15 hours per week in our Bristol office

Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus & annual pay review
• 25 days holiday plus bank holidays and 1-day additional Christmas closure time
• Option to purchase an additional 5 days holiday per year at annual enrolment
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Sharesave scheme - have a real stake in HL's future
• Income Protection & Life insurance (4 x salary core level of cover)
• Private medical insurance
• Health care cash plans - including optical, dental, and out patientcare
• and an Employee Assistance Programme
• Gympass - gym memberships and wellbeing apps available
• Variety of travel to work schemes with free bike storage and shower facilities
• An inhouse barista serving subsidised coffee and snacks
• Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
• LifeWorks Discounts on services, restaurants and retailers

dependant on role level

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.