Receptionist/Administrator

Overview:
We are seeking a reliable and professional Receptionist/administer to join our team. You will be based at our head office site but will be required to visit our other site which is 2 miles away from our head office address. As the first point of contact for our company, you will play a crucial role in creating a positive impression and providing excellent customer service to our clients. The ideal candidate will have strong organisational and communication skills, as well as the ability to multitask in a fast-paced environment and excellent IT skills.

• To answer incoming telephone calls in a timely and professional manner & to transfer calls.
• To take referrals for people interested in our courses
• To make outgoing telephone calls.
• To print company enrolment paperwork ensuring stock availability.
• To print tutor packs ensuring stock availability.
• To carry out general administrative duties within departments
• General data entry onto registers and our systems
• To support with enrolments of learners onto our training courses
• To maintain stationery stock levels and ensure secure storage
• To order stationery.
• To carry out filing.
• Any other duties to meet the needs of the business.

Requirements:

• Proven experience as a Receptionist, admin or similar role
• Excellent phone etiquette and customer service skills
• Proficient in using computerized systems, including Microsoft Office Suite (Word, Excel, Outlook) and Google Suite
• Strong typing skills with high accuracy
• Ability to handle confidential information with discretion
• Exceptional organizational skills with the ability to prioritize tasks effectively

If you are a motivated individual with excellent communication skills and the ability to thrive in a dynamic environment, we would love to hear from you. Please submit your resume for consideration.

Job Types: Full-time, Permanent

Pay: £22,300.00 per year

Benefits:

• Additional leave
• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: On the road

Reference ID: REC/AD2024