Receptionist/Administrator

We are looking for a Receptionist to manage our switchboard and take on general office administration duties. The successful applicant will be used to handling a variety of tasks and dealing with customers, staff and suppliers. We will consider applications on a full or part time basis (5 days per week).

Key Responsibilities

• To provide full reception duties - answering the telephone, transferring calls and taking messages to ensure a prompt response to queries and requests for information from customers, suppliers or other MIS Ltd staff.
• Deal with routine enquiries from customers, staff and visitors and provide them with the relevant information or refer more complex, non-standard queries to the appropriate member of staff.
• Provide a welcoming and friendly introduction to the company.
• Ensure that visitors sign in and out of the building.
• Monitor meeting room use and make bookings as necessary. Ensure all meeting rooms are kept clean and tidy.
• Ordering office supplies for all branches.
• Provide administrative support to the health and safety manager, including the completion of supplier questionnaires.
• Undertake a variety of administration tasks in support of departments which may include scanning, data processing, invoice processing, publishing weekly rota etc.
• Travel booking for colleagues which may include booking flights, ferries and accommodation and providing each person with the relevant booking confirmation.
• Undertake other tasks in support of the business as may be required from time to time.

Skills and Experience

• Excellent customer service skills, providing a warm and friendly manner.
• Demonstrable experience in a similar role will be an advantage.
• Knowledge of Word and Excel and able to accurately input data to in-house computer system.
• Good numeracy and literacy skills.
• Ability to work alone or contribute to a team and able to work with minimal supervision and make decisions relevant to the successful outcome and conclusion of the processes.
• Have a flexible approach to tasks and able to prioritise according to the needs of the business.
• Ability to respond positively to new challenges and change.

Benefits

• Accredited Real Living Wage Employer
• Pension scheme
• Death in Service Benefit
• Employee discount
• Cycle to Work Scheme
• Discretionary annual bonus, based on company performance
• Extra holiday after one year

Job Types: Full-time, Part-time

Pay: £24,960.00 per year

Work Location: In person