Address
Form of workThe Relationship Associate is a role within the healthcare sector coverage team in the Commercial Bank. The Relationship Associate deals with most problems independently and has some latitude to solve problems. Integrates specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided and ability to Project Manage will affect the effectiveness of own team and other closely related teams.
Responsibilities:
- Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution
- Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RM)s
- Ensure client service requests are resolved in a timely manner
- Helps clients to access Citi’s global network, locating local coverage and product support across the globe
- Works with RMs and product partners to on-board new clients/new subsidiaries and KYC/initial credit set-ups completed
- Coordinates credit requests and approvals from Citi’s global network
- Ensures periodic support discussions are held with clients and are correctly documented
- Maintaines correct client legal and marketing hierarchies on internal systems
- Partners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit-related documents
- Partners with Credit Admin team to monitor usage of credit lines, and partnering with Independent Risk during client Annual Reviews
- Assists in implementation of cash and trade transactions
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Education:
- Bachelors/University degree or equivalent experience prefered however candidates without a degree will be considered.
Equal Opportunity
We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, please still consider applying. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.
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Job Family Group:
Commercial and Business Sales------------------------------------------------------
Job Family:
Commercial Sales Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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