Address
Form of workWould you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our Partner Management team!
The Services Partner Management department focuses on the implementation, administration and continual improvement of the Softcat Partner Programme. As well as this the department is responsible for the engagement between Softcat and all its Services Partners. As part of a growing team, you will have plenty of opportunity to contribute to improvements in process and efficiency, through innovation and idea sharing.
Success. The Softcat Way.
Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.
Working in Partner Management operations you'll be instrumental to the success and delivery of the Services Partner Programme. As well as this and with the support of your team you'll cover a shared inbox responding to enquires from both internal and external customers. You'll also be responsible for several tasks key to the smooth running of the department.
As Partner Management Coordinator, you'll be responsible for:
- Collate, store and keep up to date the Pipelines from our Partner community on a regular basis
- Update existing or pre-defined content for Partner Management SharePoint page
- Ensure all contact data for Partners is kept up to date on all relevant internal tools
- Support the operations team with the onboarding of new suppliers
- With the support of the team, respond to enquiries in a shared inbox
- Ensure that the internal opportunity allocation tool is kept up to date
- Record Feedback from different departments on Partners
- Manage Partner Visits to all the Softcat locations
- Track partner win rates from the allocation tool and partner pipeline lines
We'd love you to have
- Maintain a positive engagement with other Softcat departments
- Hard working, diligent and able to prioritise workloads
- Be an effective communicator and be able to present information to colleagues and partners
- Proficient use of Microsoft Office applications
- Have a passion for technology
- Excellent time management skills with the ability to meet expectations for fast turn-around times
- Able to work independently, as well as part of a team, to achieve results
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now
As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.
