AddressGWR Kia
Kia - Sales
Full time
Permanent
Salary: OTE £42,000 per annum
Hours: 45 hours per week Monday to Friday
Location: GWR Kia, 963 Great West Road, Brentford, Middlesex TW8 9FX
A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth, development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years.
Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
What you will be doing:
- Prospect and appoint customers via KIA UK Renew portal
- Prospect GWR Kia customers due for Service Appointments
- Prospect GWR Kia customers from historic Car Sales
- Actively book appointments, action all booking requests, ensuring the booking process operates efficiently
- Update and maintain the group’s CRM accurately
- Transform customer conversations into business-driving relationships while still managing to serve the customers’ goals
- Pass leads to Sales Management Team
What we need from you:
- Excellent communication skills on the telephone and via email
- Good administration skills, including MS Office packages
- Ability to stay calm, focused and professional at all times
- Industry knowledge would be an advantage but not necessary
Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively; in 2022 and 2023.
In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and supportive environment.
Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.
Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional leadership.
Salary
OTE £42,000 per annum
Hours
45 hours per week Monday to Friday
Benefits
32 days annual leave (including bank holidays), increasing after 4 years of service, your birthday off paid, plus additional annual leave purchase scheme • Family-friendly benefits including Life Assurance from day one of joining us, Enhanced maternity, paternity & adoption packages • Reduced rates on vehicle purchases & maintenance • Recognition of long service, every 5 years • Norton Way “Stars of the Month” award • Free eye tests • Improved Employee Assistance Programme • Tech purchasing benefits • Cycle to Work Scheme • Staff referral bonuses • Along with access to our benefits portal, offering 100's of savings for retail stores and hospitality venues.
