Our client is looking for a Sales Administrator to join a well-established building/construction organisation, based in modern offices in Haydock.
Job Description
- To support the Project Manager & RSM s in developing and managing projects
- To maintain the CRM database to enable the business to track and develop its pipeline for all products
- To effectively liaise with customers & internal departments to ensure that customer needs are met
- To provide a consistent level of support
- To efficiently & accurately process all customer purchase orders in a timely manner
- Ensuring that key written & verbal communication exchanges are accurately recorded to reduce the number of queries & complaints
- To support the Project Manager & RSM s by responding quickly to new/existing sales opportunities via leads, samples, AC lists and quotations
- Ensuring that all key communication exchanges are documented & filed
- To maintain project files in a neat order, ensuring that related written communication exchanges are placed alongside the orders
- To acknowledge to the customer all key transactions within the designated timeframe, as per the KPI s (quotes, global orders, specified orders, complaints)
- Ensure that the territory is accurately maintained by using the weekly reports to house keep
- To operate as an effective team member, providing cover for holidays & absence
- To carry out any additional required tasks as instructed by the Sales Office Manager
The Successful Candidate
- Minimum of 6 months experience within a Customer Service role
- Excellent communication skills both written and verbally
- Excellent time management and prioritisation skills
- Ability to maintain customer and supplier relationships
- Have own transport
What s On Offer
- Salary: £21,000 - £23,000 DOE
- Hours: 9am 5pm Monday to Thursday / 9am 4:30pm Friday
- 25 days holiday + BH
- Private medical care
- Free onsite parking
- Career progression opportunities
INDCOM