Sales Administrator

Job Summary: 6 Month Temporary Contract
We are seeking a detail-oriented Sales Administrator to join our team. The Sales Administrator will be responsible for supporting the sales team, managing customer inquiries, and ensuring efficient sales operations. The role will be very administration heavy based with emails, bookings, arranging any viewings, allocating students in our system, liaising with site teams checking availability.

The role’s going to require someone who is good at admin, patient & polite & friendly, doesn’t need much direction and can take hold of something with both hands, literate as mentioned! Good communication skills and can write well, had good time management, and organised.

Accountabilities/Responsibilities

• Managing all enquiries from multiple communication channels including phone, email, web and social media
• Converting sales leads into viewing appointments and bookings
• Identifying the sales opportunities and customer needs
• Delivering daily and weekly targets including conversion tracking
• Updating all databases accurately to allow for effective analysis
• Liaise with the property teams regarding local sales activity and ensure they have all the tools required locally to drive lead conversion
• Ensure all enquiries are logged and all sales processes and policies are followed.
• Ensure all enquiries are followed up using all routes for contacting and converting to a booking in line with the sales process
• Demonstrate a clear knowledge of the properties and keeping up to date with all activity throughout the year
• Ensure deadlines are met

Skills

• Must have very strong written English skills for communication with customers.
• Ability to work with minimum supervision and to tight deadlines.
• Ability to work as part of a team.
• Excellent admin, organisational skills and time management skills.
• Negotiating skills.
• Ability to deal effectively with people at all levels.
• Ability to achieve goals and targets within timescales.
• Sales experience preferred but not required.

Personal Qualities

• Must be performance driven
• Outgoing
• Likes interaction with others
• Natural communication skills