Sales Administrator

Are you a proven or working towards being a top performing Sales Administrator, or have you been successful in some other customer-facing role for 2 years or more?

Are you ambitious yet frustrated because you are not getting the recognition or rewarded appropriately for the results you are getting?

Do you love talking with people on the telephone, but you are not getting the training, support or rewards that you deserve from your present employer? 

If that’s you, then our client wants you to join their successful team.

Our client is looking for someone who loves making new contacts and is completely comfortable doing this on the telephone.  You will need to have an interest in marketing and developing business and be capable of all the support admin around this. 

They are an established UK trade supplier of creative, promotional merchandise who specialise in the manufacture and supply of Unique and Quality Corporate, Promotional Tech Products.

They are looking for a fast learner, with a can-do attitude, willing to chip in with whatever task is the most urgent.  Someone who loves to thrive in their role, and wants to be part of a growing team, sharing business success, with the opportunity of career progression.

This is an office-based role so you will be required to come in to work 5 days a week.

** Benefits they offer **

• Career Growth opportunities.
• Healthcare insurance option.
• Sick Pay Cover.
• Pension contribution option.

This is a key position, so for the right person, there will be future opportunities to grow with the business.

Salary & Hours:

• This position offers a basic salary between £28K  -  £29K  per annum, subject to experience.
• 37.5 hours pw;  9am - 5pm; Office-Based, 5 days per week.
• Bonus Scheme available upon completion of Probation Period.
• Holiday Entitlement is 21 days per annum.

Main Duties include:

• Supporting the sales team with general operations to help reach the team’s objectives and working on own sales targets.
• Producing quotes. 
• Processing a high volume of product orders. 
• Taking orders via phone and email. 
• Liaising with external companies to ensure the smooth running of deliveries. 
• Establish a good working relationship with customers. 
• Communicating internally important feedback from customers. 
• Handle customer calls, queries and complaints. 

Key Requirements

• At least 2 years’ experience in any client-facing setting.
• Excellent knowledge of Excel and all MS Office applications. 
• Clear and effective communication.
• Team spirit.
• Self-motivation.
• High organisational skills and ability to manage a number of projects at the same time. 
• An interest in the promotional merchandise industry. 

Results Expected in this Role

• Full understanding of day-to-day operations.
• Build good customer relationships.
• Always delivering excellent customer service even when under pressure.

Standards to be met in this Role

• A fast learner with a can-do attitude. 
• Excellent telephone manner and great communication skills. 
• An eye for detail and good IT proficiency. 
• Be a team spirited individual. 
• Proactive approach to all business communication and providing updates in a timely manner. 
• Meeting deadlines and effective planning skills.

If you want to join a Well-Established, UK Merchandise Company, and be a catalyst for their future growth, then this is the job for you!

Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them.

Our client looks forward to hearing from you. Don't miss this opportunity.

Start your application NOW!