Address
Form of work
SalaryThis is an excellent opportunity to join a growing renewable business in York. The successful candidates will be responsible for providing administrative support to the group. The general administrator's role will include working closely with the leadership team by handling clerical duties, coordinating calendars, and organising meetings. The General Administrator will also be required to support both the Sales and Operations team as required to meet the KPIs
Key responsibilities:
- Build relationships with internal and external stakeholders ensuring effective communication and information sharing delivering excellent customer service, internally and externally.
- Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.
- Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
- Maintaining general office files, including job files, vendor files, and other files related to the company's operations.
- Performing other relevant duties when needed.
- Deal with escalated customer issues, incident reports and legal issues, through to resolution.
- Develop and implement marketing and advertising plans, working closely with the Marketing & Communications team.
- Supporting both sales and operations team to assist with meeting KPIs
- Contributes to a safe and healthy working environment for all employees, complying with organisation health and safety policies in accordance with current legislation.
- Complete and assist with handover packs, compliance, and commissioning packs for the group.
Experience and Skills:
- Office administration and customer service experience.
- Highly organised and with attention to detail.
- Ability to build strong relationships in a professional and friendly manner.
- Is able to identify problems and facilitates a process to solve problems and resolve issues.
