Sales Executive

• Full time, term time, permanent and fixed-term options available
• Salary: £28,499 OTE
• Commission and bonus

Since 1957, we’ve enriched the lives of millions of young people by delivering inspirational learning through outdoor adventure. We are searching for an incredibleSales Executiveto join our friendly and dedicated team in ROSS-ON-WYE. 

THE ROLE
We are looking to recruit a Sales Executive tojoin our busy, friendly team. The team handle sales of all UK and France residential trips forSchools. Each Sales Executive is responsible for maximising profitable revenuewithin a given geographic territory.

The role is full time 37.5 hrs per week, with options to work flexibly. Full time, and full time term time are available, as well as permanent and fixed-term contracts. Occasional visits to Centres are expected, with overnight stays and time off given in lieu.
Key duties include:

• Effectively managesales leads from new and existing PGL clients
  
• Proactively contact and manage relationships with all groups who have enquired or previously travelled with PGL
  
• Maintain accurate records of each enquiry/booking using the computer-based systems
  
• Meet Key Performance Indicators to ensure that individual performance target is met
  
• Meet individual monthly and annual performance targets for bookings and revenue
  
• Contribute to departmental monthly and annual performance targets for revenue and bookings
  
• Use sales techniques effectively to overcome hurdles and objections in closing sales
  
• Work closely with reservation teams to ensure clear communication during enquiry and booking process, using CRM and Res systems (as appropriate) to accurately log customers’ needs
  
• Explore the sales opportunities within your assigned LEAs in order to maximise bookings from both existing and potential customers
  
• Manage Bookings from point of sale to confirmation to ensure the highest possible conversion rate from enquiry to booking
  
• Supply customers with all the information they require regarding their prospective trip in a timely manner
  
• Handle telephone calls and correspondence for schools and group bookings
  
• Ensure payments are collected in a timely manner by proactively chasing payments and working closely with the reservations teams to send invoices etc.
  
• Help teachers to overcome issues as they launch their trip to ensure that the maximum number of trips go ahead
• Maintain accurate records of each booking

IS THIS YOU?

• Confidence – must have the ability to listen to customers and proactively seek to meet their needs
  
• Strong personal organisation skills – ability and experience of effectively prioritising workloads and multi-tasking in a busy open-plan office environment
  
• Excellent oral and written communication skills, with a confident and polite telephone manner
  
• Computer literate with experience of Excel
  
• Keen attention to detail
  
• The ability to work unsupervised and as part of a team, adhering to strict deadlines
  
• Experience of dealing with customers via telephone and email
  

THE PACKAGE

We are renowned for ourpersonal development & investment in people, we are ready to support you inyour career development, each step of the way! You’ll have all the training youneed to be confident and successful in your role, be equipped with a personaldevelopment plan, and access to nationally recognised qualifications funded byPGL to give your career the very best start.

• Happy holidays - time to recharge and enjoy time away from the workplace. You’ll also enjoy an extra day off on your birthday!
  
• Investing in your future – with sector leading family friendly policies and a contributory pension
  
• Good living, for less - access to big savings and exclusive perks that span a huge range of retailers and service providers. Plus PGL discounted holidays and 20% discount in all our on-site shops
  
• Take care of mind, body and soul - your wellbeing is top priority, so we’ve created a WELLBEING HUB for all our colleagues alongside access to Employee Assistance Program, cycle to work scheme and health cash plans.
  
• Smart saving, affordable borrowing – access to our financial wellbeing platform for financial support when you need it. This includes easy and affordable saving and borrowing directly from your salary, plus useful guides on how to effectively manage your money.
  
• Doing good does you good - paid time-off to volunteer your time to worthwhile causes.

For an informal chatto find out more about the role, or to discuss your suitability, please contactEmma Baynham on 01989 766057 or emma.baynham@pgl.co.uk 
The closing date forapplications is 20th December 2023.

We would expect any current PGL employees interested in this role toinform their line manager of their intention to apply, where possible.

 For a full Job Description and Personal Specification please click here

PGL is committed to the principles of equality anddiversity and welcome applicants from all sectors of the community. However,all PGL colleagues are required to undergo enhanced background checks (known asa DBS), which PGL will pay for. The DBS looks at criminal records, so if youhave a conviction related to violence, drugs or safeguarding this could affectyour application. You can find more information on DBS checks on the gov.ukwebsite.