Sales Office Administrator

Kingspan have an exciting opportunity for a Sales Office Administratorto join our team based in Basildon. You will join us on a full time, permanent basis and in return will receive a competitive salary.

Why join Kingspan Insulation?

We are entrepreneurial, collaborative, and we stand behind a common cause better buildings for a better world. Our mission is to accelerate a net zero emissions future with the wellbeing of people and planet at its heart.

We help to create the schools, homes, airports, offices and other buildings. As the world s leading manufacturer of high-performance building materials for the global construction market - Kingspan pioneer new technologies and better ways of building for the world s low carbon future. Our vision is to improve building performance, construction methods and ultimately the lives of people across the world. A vision that you can be a part of!

Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry. We have an exciting opportunity for an Internal Sales Account Manager to join our growing business.

Responsibilities of our Sales Office Administrator:

• To receive and input all sales orders within agreed deadlines, ensuring their accuracy.
• To liaise with Sales Managers regarding discounted prices where necessary.
• To liaise with the Transport Department to ensure all deliveries are made on schedule.
• To inform the Finance Department when orders exceed agreed credit limits.
• To inform the relevant Sales Manager should the Finance Department not agree to raise the credit limit and advise of delay in completion of order.
• To deal with queries on incorrect invoices and complete a credit note request form where necessary.
• To deal with customer complaints and resolve.
• To provide support to all other team members to enable all deadlines to be met.
• To carry out any other reasonable tasks and duties as requested by the Sales Director / Sales Office Manager / Sales Office Supervisor.

What we are looking for in our Sales Office Administrator:

• Good standard of education
• Experience/Key Skills
• Experience within a similar role
• Good level of commercial awareness
• Mathematical competence
• IT literate
• Experience of call handling
• Excellent organisational skills
• Strong workload prioritisation skills and ability to work under pressure
• Professional manner
• Able to use own initiative
• Results and customer service focused

What can we offer you?

• Highly competitive salary, dependent on experience
• Contributory pension scheme
• 4 x salary life assurance
• Performance related annual bonus scheme

Do you think you have the attributes we are looking for? If so, please click apply now to be considered as our Sales Office Administrator.