Sales Office Co-Ordinator

Do you possess customer service experience, and/or sales order processing knowledge?
Are you organised and self motivated, with an enthusiastic and positive attitude?
Are you a strong communicator who is adaptable and proactive?
If so, my client is looking to recruit a Sales Office Co-ordinator to join their busy team based in Desborough on a temporary to permanent basis.
Working in a busy Sales Office Environment processing both UK and Export Sales orders and general office administration where required.
The Role
To answer incoming calls as quickly as possible, at all times being helpful and polite to callers, thus imparting a professional introduction to people contacting the Company.
- Answering incoming calls quickly and politely and connecting callers to the correct extension, when necessary, with the minimum of delay.
- Working closely with Company Reps - to ensure best service is provided for customers.
- Taking orders from both reps and customers via the phone, post, and e-mail.
- Processing orders on computer.
- Where out of stocks occur - working closely with both Purchasing and Work Planning Departments in order to ascertain stock availability.
- Keeping customers advised on the progress of their orders.
- Assembling orders to picking notes and passing these to Despatch Warehouse for picking and despatch.
- Invoicing orders once they are despatched.
- Export Order processing.
- Keeping customer price lists up to date to minimise pricing errors.
- Responsibility for own filing.
- Assisting the Finance Department where necessary
- Website - ensuring stock is up to date on a daily basis
The main purpose of this role is to manage an allotted set of customer accounts, offering an excellent service and aiming to exceed customer expectations at all times.

The working hours are Monday to Friday - 37.5 hours a week and an early finish on Fridays.

Please email your CV today for immediate consideration to (url removed) or call me for a chat on (phone number removed).