Sales Support Administrator

Thrive Group - Shepton Mallet are delighted to be working with our company based in Wincanton who are actively looking to recruit a Sales Support Administrator to join the team on a permanent basis.

What you will be doing:
-Ensuring that all customer sales orders are processed
-Responding and effectively resolving any customer queries, issues and or/ complaints in a timely manner
-Managing & maintaining records for courier claims and customer returns
-Invoicing payments
-Maintaining a high standard of general housekeeping in offices
-Actioning any other duties required by management
-Communicating with Operations Manager and all warehouse/customer services staff
-Inputting customer delivery information into courier portal for dispatch
-Liaise with marketing as necessary RE: customer feedback, products/service
Skills & qualifications you will need to succeed:
-Experience of Sage database desirable but not essential
-Office/customer service experience essential
-Must be able to deal with difficult situations on phone and face to face
-Ability to work under pressure to meet deadlines
-Understanding of office practises & customer services

Salary: (phone number removed)
If this position sounds of interest and you would like to be considered. Please email on or contact me on (phone number removed) to discuss further.

Thrive group are acting as an employment agency with respect to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
INDSHE