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SalaryJob Title: Security Operations Manager – Midlands RegionLocation: Midlands RegionJob Type: Permanent – Full TimeSalary: £42,500 per yearWork Pattern: Full Time About FRGAt First Response Group (FRG), we are a recognized leader in security, risk, and facilities management solutions. We are seeking dedicated professionals to join our team and contribute to our ongoing success. If you are looking for a workplace that values innovation and excellence, FRG could be your next career move.Why FRG?Dynamic Environment: Join a team where your contributions matter. We foster an environment where everyone has a voice and can make a real impact.Innovative Solutions: Be at the forefront of the industry with access to the latest technologies and solutions. At FRG, we are committed to staying ahead.Professional Growth: Your career growth matters to us. We provide opportunities for learning and development, helping you advance in your career.Industry Recognition: As an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, FRG is known for its commitment to excellence. Key Responsibilities:Daily management of employees, dealing with employee engagement and employee relations issues in line with company policies and procedures Mobilising new security contracts effectively, ensuring all paperwork is completed accurately Provide cover for sickness, holidays and emergency/ad-hoc cover as required Manage a growing portfolio of client sites Compiling and reviewing Assignment Instructions and Risk Assessments for new and existing sites Conducting employment reviews Recruit, interview, train and coach new staff Complete site visits, incident reports and staff welfare checks Liaising closely with the Operations team Promote, maintain and comply with Health and Safety legislation Completing site key audits and resolving any issues promptly Requirements:Essential: Hold a current valid SIA licence (Security Guarding or Door Supervision) People management skills Strong operational experience gained in a multi-site or area management role Excellent communication and customer service skills Flexibility and willingness to work out of office hours Full UK driving licence Have a 5-year verifiable work history Strong IT skills Good health and safety awarenessBenefitsCompany vehicle and fuel card supplied.Free healthcare package which includes access to EAPDeath-in-ServiceCompany Pension SchemeHigh-street discountsContinuous professional developmentReferral Scheme - £100 voucher for every successful referralHoliday allowance of 5.6 weeks per year pro-rata Equal Opportunity Employer:FRG is an equal opportunity employer, promoting diversity and inclusion.Connect with Us:Follow us on LinkedIn at First Response Group for updates and insights into our work.Join FRG, where your skills make a difference in a workplace that values professionalism and innovation.
