AddressMercer Marsh Benefits – Glasgow or Birmingham
Mercer Marsh Benefits ™ (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.
We are on the look-out for enthusiastic and dedicated individuals to join our Healthcare and Group Risk Corporate Consulting Delivery teams in either Glasgow or Birmingham.
Candidates will need to have experience in servicing and administering Group Risk or Healthcare products such as Group Income Protection, Group Life Assurance and Private Medical Insurance.
Please note that if successful, you will be working from our Glasgow or Birmingham office and can work on a hybrid pattern spending 2 days working from home and 3 in the office.
Senior Administrator - Group Risk & Healthcare
What can you expect?
- A varied and challenging support role in which you will be an integral part to the success of the office
- A great opportunity to continue your career within a Financial Services environment
- Work as part of the wider team to provide administrative support to clients and colleagues
- Be led by approachable, friendly, and professional leaders where your progression and career development goals will be encouraged
What you will be rewarded with?
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
We will rely on you to:
- Deliver superior analytical and consulting support to consulting teams and clients in a timely manner
- Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
- Provide technical support to clients and colleagues
- Take ownership of delivery of tasks, proactively manage own workload and manage client relationships to support retention & growth
- Partner with internal/external stakeholders to achieve best service for client
- Ensure quality of own work through right first time approach
- Develop and maintain appropriate technical and market knowledge
- Attend client meetings as required
What you need to have:
- Group Risk/Healthcare experience from either an employer, Broker or Insurer environment
- Excellent written and oral communication skills
- Strong time management and planning/organisational skills, ability to work to deadlines
- Be Client focused and have a working knowledge of Microsoft Office suite including Excel
What makes you stand out:
- Evidence of continued personal professional development
- Hold industry qualification
- Experience of quality checking of colleagues work to ensure accuracy
About Mercer:
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at TAUK@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Glasgow, G2 1AR
Reference ID: R_252215
